Operations Coordinaor

Lighthouse Youth & Family Services; Cincinnati (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Lighthouse Youth & Family Services in Cincinnati, OH is seeking an organized Operations Coordinator to keep program data accurate and processes moving smoothly in a fast-paced nonprofit setting.

You will maintain logs, databases, and client files; collect outcome data; support audits, billing, and training; and provide reports to leadership to help inform decisions. This role emphasizes compliance and cross-team coordination to support programs serving youth and families.

Qualifications

• High school diploma or GED required.
• Strong computer skills and confidence with databases/spreadsheets.
• Experience monitoring outcomes and preparing reports.
• Excellent written and verbal communication.

Responsibilities

• Maintain program logs, databases, client files and records.
• Collect and track outcome data for the service area.
• Coordinate compliance, training, certifications, billing, and account reconciliations.
• Learn and follow contractual obligations and internal policies.
• Respond promptly to information and audit requests.
• Assist leadership with donation records and training reports.
• Collaborate with programs and provide admin support as needed.

Skills

Strong written and verbal comms

Excellent organization

Attention to detail

Problem-solving

Project coordination

Compliance awareness

Service-focused approach

Reporting experience

Tech savvy (databases, spreadsheets)

Education

High school diploma or GED

Bachelor’s degree

Job description

Job Details: Level: Entry, Job Location: Cincinnati, OH 45231, Position Type: Full Time, Education Level: High School Diploma/Equivalent, Salary Range: $19.00 - $27.50 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Nonprofit - Social Services, Operations Coordinator

Be the organization behind the impact.

Are you highly organized, comfortable working with data, and energized by keeping important work moving forward? Lighthouse Youth & Family Services is seeking an Operations Coordinator who can bring structure, accuracy, and thoughtful coordination to a fast-moving service environment.

In this role, you will help ensure that program information is accurate, administrative processes run smoothly, and leadership has the reports and data needed to make informed decisions. From tracking outcomes and coordinating compliance requirements to supporting audits, billing, training, and account reconciliations, your work will strengthen the programs serving youth and families.

What You’ll Do

• Maintain program logs, databases, client files, and other essential records.
• Collect, organize, and track outcome data for the assigned service area.
• Coordinate administrative functions involving compliance, training, certifications, billing, and program account reconciliations.
• Learn and follow contractual obligations, internal policies, and established procedures.
• Respond accurately and promptly to information, data, and audit requests.
• Assist leadership with donation records, petty cash documentation, and training reports.
• Collaborate with and provide administrative support to other programs and service areas as needed.

Qualifications: What Will Help You Succeed

You may be a great fit if you bring:

• Strong written and verbal communication skills
• Excellent organization and time management
• Careful attention to detail
• Problem-solving and critical-thinking abilities
• Project coordination skills
• An understanding of compliance and risk management
• A service-focused approach
• Experience monitoring outcomes and preparing reports
• Confidence using technology, databases, and spreadsheets

Minimum Qualification

• High school diploma or GED
• Good computer skills

Preferred Qualifications

• Bachelor’s degree
• At least one year of experience working with youth and families, or
• A background or college coursework in education, social work, or psychology
• CPR and First Aid certification, depending on the assigned program