Impact-Driven Salesforce Administrator

trusummitsolutions; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

TruSummit Solutions is seeking a Salesforce Administrator to own and optimize the Salesforce environment for a mission-driven nonprofit in Pittsburgh. You will partner with stakeholders to streamline processes, build reports, and expand adoption across programs.

The role emphasizes data quality, governance, and scalable solutions. Ideal candidates have strong admin skills, experience with Flow, reports, and nonprofit Cloud ecosystems, and a passion for using technology to advance a social

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Strong understanding of Salesforce configuration and platform capabilities.
• Experience building and managing Salesforce Flow automation.
• Strong experience with reports, dashboards, data management, and security.
• Ability to translate business needs into practical Salesforce solutions.
• Experience gathering requirements and working directly with non-technical stakeholders.
• Strong troubleshooting and analytical skills.
• Ability to independently manage priorities and take ownership of the Salesforce environment.
• Strong communication skills and a collaborative mindset.
• Comfortable working in an environment where Salesforce is evolving.

Responsibilities

• Own day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform.
• Partner with organizational leaders and end users to understand business processes and opportunities for improvement.
• Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
• Build and maintain reports and dashboards for programs, fundraising, grants, campaigns, and organizational performance.
• Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.
• Support and enhance existing Salesforce functionality related to grants, donations, campaigns, and reporting.
• Help expand Salesforce adoption across additional programs and departments.
• Maintain strong data quality, integrity, security, and governance practices.
• Manage users, roles, profiles, permission sets, and access.
• Troubleshoot system issues and provide ongoing support to Salesforce users.
• Develop documentation, training materials, and best practices to increase user adoption.
• Evaluate new Salesforce functionality, applications, and integrations that could improve organizational operations.
• Collaborate with internal stakeholders and external technology partners on Salesforce enhancements and future initiatives.
• Help establish a long-term Salesforce roadmap that supports the organization's continued growth.

Skills

Salesforce admin

Flow automation

Reports dashboards

Security management

Requirements gathering

Nonprofit experience

Education

Salesforce Administrator Certification

Tools

Nonprofit Cloud

NPSP

Salesforce Integrations

Job description

TruSummit Solutions is seeking a Salesforce Administrator to own and optimize the Salesforce environment for a mission-driven nonprofit in Pittsburgh. You will partner with stakeholders to streamline processes, build reports, and expand adoption across programs.

The role emphasizes data quality, governance, and scalable solutions. Ideal candidates have strong admin skills, experience with Flow, reports, and nonprofit Cloud ecosystems, and a passion for using technology to advance a social