Impact-Driven QA & Compliance Manager

St. John's Community Services; Washington (District of Columbia); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision, STD

Retirement plans

Company paid LTD

Connectivity reimbursements

PTO, Vacation & sick leave

Flexible work culture

Family-oriented culture

Job summary

St. John’s Community Services in Washington, DC seeks a Quality Assurance and Compliance Manager to oversee quality improvement and compliance activities, lead audits, and coordinate statewide oversight.

The role requires directing staff, developing plans, and ensuring adherence to federal and state standards across DC subsidiaries. The ideal candidate will have five+ years in compliance and QA, familiarity with Medicaid, and strong communication.

Qualifications

• Minimum of five years of experience with corporate compliance, quality assurance, and related regulations.
• Experience with Medicaid and human/social services preferred.
• Strong ability to design and conduct audits and reviews.

Responsibilities

• Oversee and manage quality improvement and compliance monitoring activities daily.
• Develop plans and schedules for major quality and compliance initiatives.
• Supervise assigned quality and compliance staff.
• Conduct annual compliance and quality assurance reviews and audits of state subsidiaries.
• Coordinate and support home office and state subsidiaries with audits and reviews.

Skills

Quality assurance

Compliance monitoring

Audits

Regulatory knowledge

Microsoft Office

Communication skills

Education

Bachelor's degree in a related field

Washington DC Investigator Certification

Tools

Excel

PowerPoint

Job description

St. John’s Community Services in Washington, DC seeks a Quality Assurance and Compliance Manager to oversee quality improvement and compliance activities, lead audits, and coordinate statewide oversight.

The role requires directing staff, developing plans, and ensuring adherence to federal and state standards across DC subsidiaries. The ideal candidate will have five+ years in compliance and QA, familiarity with Medicaid, and strong communication.