Impact-Driven Program Eligibility Specialist I

State of Arkansas; Jonesboro (AR); On-site; USD 47,000 - 70,000; Full time

Job summary

State of Arkansas DHS seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. Strong attention to detail, organizational skills, and effective communication are essential to ensure timely, accurate determinations.

The role involves data entry, case management, and adherence to state and federal regulations. In this entry-level position, you'll support clients and collaborate with colleagues to deliver services.

Qualifications

• At least one year of experience in customer service, administrative support, case processing, or a related field.
• The formal education equivalent of a bachelor's degree may be substituted for education requirements, per agency review when approved.

Responsibilities

• Review and process applications for state assistance programs in compliance with policies.
• Verify applicant information including income, residency, assets, and household composition.
• Maintain accurate case records to support eligibility decisions.
• Ensure timely application processing and follow-up for required documentation.
• Assist in monitoring ongoing eligibility and renewal processes.

Skills

Customer service

Administrative support

Case processing

Attention to detail

Organizational skills

Verbal communication

Written communication

Keyboarding

Education

Bachelor's degree or equivalent

Tools

Case management systems

Basic computer applications

Job description

State of Arkansas DHS seeks a Program Eligibility Specialist I to review applications, verify information, and determine eligibility for state programs. Strong attention to detail, organizational skills, and effective communication are essential to ensure timely, accurate determinations.

The role involves data entry, case management, and adherence to state and federal regulations. In this entry-level position, you'll support clients and collaborate with colleagues to deliver services.