Impact-Driven Donor Relations Manager

Metanoia; United States; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation

Health Benefits

Job summary

Metanoia is seeking an Individual Giving Manager to lead donor engagement and relationship-building efforts in the Charleston region. You will build a portfolio of donors, develop year-round strategies for retention and recurring giving, and create personalized stewardship experiences that connect donors to Metanoia’s housing stability and community initiatives.

The role emphasizes authentic donor-centered engagement, collaboration across teams, and a relational approach to community

Qualifications

• Bachelor’s degree preferred; or minimum of 5 years of experience in individual giving, annual giving, donor engagement, development, nonprofit fundraising, or a related field.
• Demonstrated success building and stewarding donor relationships that lead to retention, renewal, and increased giving over time.
• Experience managing donor communications, stewardship systems, and relationship-based fundraising efforts.
• Experience using CRM or donor database systems to track fundraising and donor activity, manage donor records, and support fundraising strategy.
• Strong written and verbal communication skills, with the ability to communicate impact in a compelling, respectful, and donor-centered manner.
• Strong organizational and time management skills and attention to detail, with the ability to manage multiple relationships, priorities, and deadlines.
• Ability to work collaboratively across teams and contribute to a mission-driven, relational centered workplace culture.
• Experience working in a community-based nonprofit or mission-driven organization.
• Experience supporting recurring giving programs, donor retention strategies and long-term donor engagement.

Responsibilities

• Lead Metanoia’s individual giving efforts and manage relationships with current and prospective donors.
• Build and steward a portfolio of donors through personalized outreach, meetings, follow-up, and meaningful engagement.
• Develop year-round strategies to strengthen donor retention, renewal, recurring giving, and long-term engagement.
• Welcome new donors and create meaningful opportunities for supporters to deepen their connection and philanthropic interest to Metanoia’s work in housing stability, intergenerational education, economic power and the communities it serves.
• Create personalized stewardship experiences, including calls, emails, impact updates, invitations, neighborhood visits, and donor gatherings.
• Connect donors’ interests and values to Metanoia’s mission, programs, and community impact.

Skills

Relationship building

Donor engagement

Communication

Time management

Collaboration

Education

Bachelor's degree preferred

5+ years donor fundraising

Tools

CRM systems

Donor database

Job description

Metanoia is seeking an Individual Giving Manager to lead donor engagement and relationship-building efforts in the Charleston region. You will build a portfolio of donors, develop year-round strategies for retention and recurring giving, and create personalized stewardship experiences that connect donors to Metanoia’s housing stability and community initiatives.

The role emphasizes authentic donor-centered engagement, collaboration across teams, and a relational approach to community