Impact Data & Quality Specialist – Health Services

Community Health Action of Staten Island; New York (NY); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Community Health Action of Staten Island (CHASI) seeks a Data, Quality, and Support Specialist within the Health Care Coordination Department to manage data and quality practices for HIV-focused programs. The role includes data entry, reconciliation, reporting, and program documentation to ensure compliance and quality standards.

Responsibilities include administrative duties at the front desk, supplies management, and supporting monthly/contractual performance tracking.

Qualifications

• High School diploma or equivalency is REQUIRED; associate degree preferred.
• Two years of experience related to data and quality management.
• Experience performing quality assurance functions is strongly preferred.
• Computer literacy with Microsoft Office applications (Teams, Outlook, Word, Excel, PowerPoint).
• Experience with AWARDS and eShare reporting systems is desirable.

Responsibilities

• Enter programmatic data into internal and/or external reporting systems.
• Assist in maintaining databases and internal data systems including the client roster.
• Verify data for completeness and accuracy.
• Implement and maintain a process with due dates to ensure timely data entry and review.
• Conduct data reconciliation for the programs including potentially payable services and duplicates.
• Collaborate with leadership to track, report, and analyze monthly and contractual performance.
• Perform routine client documentation and chart reviews for quality and compliance.
• Compile data and write concise reports summarizing quality assurance findings.
• Track and report data issues to managers to identify training opportunities.
• Assist in development and implementation of quality improvement activities.
• Prepare for monitoring visits and follow-up planning.
• Attend team meetings and contractor-facilitated meetings to support growth.
• Collaborate with the Department of Data & Quality on agency-level projects.
• Greet visitors at front desk and maintain a safe, welcoming environment.
• Order and maintain program operation supplies; manage MetroCard, petty cash, and incentive logs.

Skills

Data entry

Quality assurance

Microsoft Office

Database management

Education

High School diploma or equivalency

Associate degree preferred

Tools

AWARDS

eShare

Job description

Community Health Action of Staten Island (CHASI) seeks a Data, Quality, and Support Specialist within the Health Care Coordination Department to manage data and quality practices for HIV-focused programs. The role includes data entry, reconciliation, reporting, and program documentation to ensure compliance and quality standards.

Responsibilities include administrative duties at the front desk, supplies management, and supporting monthly/contractual performance tracking.