Data and Quality Assurance Specialist

AppleOne Employment Services; Pasadena (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

AppleOne Employment Services is seeking a Data & Quality Assurance Specialist in Pasadena to maintain data accuracy and compliance across programs. You will support HMIS data entry, reporting, audits, and QA initiatives to meet funder, agency, and regulatory requirements.

Responsibilities include monitoring data quality in HMIS (Clarity/CHAMP), conducting audits, training staff, and producing management reports.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience with data management, reporting, audits, and quality assurance.
• Strong knowledge of Microsoft Office, Excel, Google Workspace, and database systems.
• Experience with HMIS platforms such as Clarity or CHAMP preferred.

Responsibilities

• Monitor and improve data quality within HMIS (Clarity/CHAMP).
• Conduct chart reviews, audits, and data integrity checks.
• Train and support staff on data entry, documentation, and compliance standards.
• Analyze reports, identify discrepancies, and implement corrective actions.
• Prepare monthly, quarterly, and ad hoc reports for management and funders.
• Assist with audits and ensure programs remain audit-ready.
• Develop quality assurance processes, documentation standards, and workflow improvements.
• Support the launch of new programs and contracts by creating forms, tools, and reporting systems.
• Collaborate with program leadership and external funders to ensure contractual compliance and performance outcomes.

Skills

Data management

Reporting

Quality assurance

Analytical skills

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Clarity/CHAMP HMIS

Microsoft Office

Google Workspace

Database systems

Job description

The Data & Quality Assurance Specialist is responsible for maintaining data accuracy, integrity, and compliance across assigned programs. This role supports staff with HMIS data entry, reporting, audits, training, and quality assurance initiatives to ensure all program data meets funder, agency, and regulatory requirements.

Key Responsibilities

• Monitor and improve data quality within HMIS (Clarity/CHAMP).
• Conduct chart reviews, audits, and data integrity checks.
• Train and support staff on data entry, documentation, and compliance standards.
• Analyze reports, identify discrepancies, and implement corrective actions.
• Prepare monthly, quarterly, and ad hoc reports for management and funders.
• Assist with audits and ensure programs remain audit-ready.
• Develop quality assurance processes, documentation standards, and workflow improvements.
• Support the launch of new programs and contracts by creating forms, tools, and reporting systems.
• Collaborate with program leadership and external funders to ensure contractual compliance and performance outcomes.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience with data management, reporting, audits, and quality assurance.
• Strong knowledge of Microsoft Office, Excel, Google Workspace, and database systems.
• Experience with HMIS platforms such as Clarity or CHAMP preferred.
• Knowledge of HUD, DHS, homeless services, or social service program compliance preferred.
• Strong analytical skills, attention to detail, and ability to manage multiple priorities.