Impact Data & CRM Systems Specialist

Denver Rescue Mission; Denver (CO); Presencial; USD 37 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health plans: medical, dental, vision

Paid time off and holidays

Tuition reimbursement

Life insurance

Health savings account

Flexible spending accounts

Parental and bereavement leave

401(k) with company match

DRM Benefits Guide

Resumo da oferta

Denver Rescue Mission seeks an Impact Systems Support Specialist to optimize systems measuring program impact and service quality. You will leverage SQL and SSRS to support CaseWorthy, Microsoft SQL Server databases, Salesforce, NetSmart, and related apps across departments.

The role emphasizes data integrity, security, and continuous improvement through reports and dashboards while collaborating with program staff and IT stakeholders.

Qualificações

• Bachelor's degree in information systems, computer science, or related field preferred.
• Experience working in CRM is required.
• Two years experience with SSRS and Microsoft SQL Server.

Responsabilidades

• Provide technical support for impact systems and related applications, including issue tracking and root cause analysis.
• Build and maintain reports and dashboards in SSRS to inform decision-making.
• Support configuration and integration of CaseWorthy, Salesforce, and NetSmart EHR systems.
• Collaborate with departments to ensure data integrity, security, and alignment with goals.

Conhecimentos

SQL

SSRS

CRM knowledge

Formação académica

Bachelor's degree

Ferramentas

CaseWorthy

Salesforce

NetSmart

Descrição da oferta de emprego

Denver Rescue Mission seeks an Impact Systems Support Specialist to optimize systems measuring program impact and service quality. You will leverage SQL and SSRS to support CaseWorthy, Microsoft SQL Server databases, Salesforce, NetSmart, and related apps across departments.

The role emphasizes data integrity, security, and continuous improvement through reports and dashboards while collaborating with program staff and IT stakeholders.