Data Systems & Tech Leader — Nonprofit Impact

Advance, Inc.; Aurora (CO); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO

Health insurance

Holidays

Job summary

Advance, Inc. in Colorado is seeking a Data Systems & Technology Manager to oversee the organization's data systems, technology infrastructure, reporting, and operational processes.

This role balances strategic oversight with hands-on support, vendor coordination, and collaboration across departments to ensure systems meet program needs. The successful candidate will administer HMIS/COHMIS, develop reports and dashboards, and drive data accuracy, compliance, and efficiency across shelter,

Qualifications

• Experience in data management, information technology, analytics, or related fields.
• Experience administering or supporting HMIS/COHMIS or similar client management systems.
• Proficiency in Microsoft 365, including Excel, Teams, SharePoint, and OneDrive.
• Experience developing reports, dashboards, and data analysis tools.
• Working knowledge of computer hardware, network connectivity, printers, peripherals, and workstation configuration.
• Experience coordinating with external IT vendors or managed service providers.
• Strong organizational, project management, and problem-solving skills.
• Strong written and verbal communication skills
• Ability to manage multiple projects, priorities, and deadlines.
• Ability to work independently while collaborating effectively across departments.
• Ability to maintain confidentiality and appropriately safeguard sensitive information.

Responsibilities

• Oversee data systems, technology infrastructure, reporting, and operational processes.
• Administer HMIS/COHMIS and ensure data accuracy, quality, and compliance with HUD, coordinated entry, and applicable reporting requirements.
• Develop and maintain reports, dashboards, and KPIs tracking program performance.
• Analyze data and provide actionable insights and reports to leadership, funders, and community partners.
• Train and support staff on data entry, reporting procedures, and system workflows.
• Technology & IT Systems Management
• Manage and support organizational technology, including Staff computers, shared devices, and digital signage
• Network infrastructure (Wi‑Fi, connectivity, access points)
• VOIP phone systems and Microsoft 365 tools
• Administer platforms such as SharePoint, Teams, and OneDrive
• Oversee user access, permissions, and IT onboarding/offboarding
• Develop clear SOPs, documentation, and troubleshooting resources
• Serve as the primary escalation point for IT-related issues
• Operational Systems & Process Design
• Design and improve operational systems for shelter/day center intake and core services (mail, hygiene, laundry)
• Develop standardized workflows and SOPs to enhance consistency and efficiency
• Build tools for incident reporting, staff activity tracking, and inventory/asset management
• Program Collaboration & Support
• Partner closely with case managers, peer support staff, and program leaders
• Support the launch and scaling of new programs and services
• Ensure that data systems and technology align with real‑world service delivery needs
• Act as a bridge between frontline staff and technical systems
• Compliance, Reporting & Funding Support
• Ensure compliance with federal, state, and local reporting requirements
• Prepare reports and presentations for leadership, funders, and public partners
• Support grant applications and reporting by providing accurate program data and outcomes
• Innovation & Continuous Improvement
• Identify and implement technology solutions that enhance service delivery
• Explore tools such as telehealth platforms, EMRs, and automation systems
• Lead efforts to improve operational efficiency, data visibility, and client outcomes

Skills

Data management

IT systems

HMIS/COHMIS

Microsoft 365

Reports & dashboards

Vendor coordination

Project management

Communication

Confidentiality

Data analytics

Tools

Microsoft 365

SharePoint

Teams

OneDrive

Networking hardware

Job description

Advance, Inc. in Colorado is seeking a Data Systems & Technology Manager to oversee the organization's data systems, technology infrastructure, reporting, and operational processes.

This role balances strategic oversight with hands-on support, vendor coordination, and collaboration across departments to ensure systems meet program needs. The successful candidate will administer HMIS/COHMIS, develop reports and dashboards, and drive data accuracy, compliance, and efficiency across shelter,