Impactful Salesforce Admin & Data Quality Champion

Urban Peak; Denver (CO); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Medical & Dental

Vision Plan

Flexible Spending Account

Life Insurance

Disability Insurance

403(b) Retirement Plan

RTD Eco Pass

Paid Holidays

Paid Sick Time

Vacation accrual

Job summary

Urban Peak in Denver seeks a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users while aligning processes with organizational goals. This role collaborates with HMIS integration to maintain data consistency and uphold trauma-informed care principles.

Qualifications include a Bachelor’s degree or equivalent experience, 2 years Salesforce experience, and strong analytical skills.

Qualifications

• Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience).
• 2 years of experience with Salesforce or another CRM system.
• Salesforce Administrator Certification, preferred.
• Experience supporting integrated systems or data synchronization processes.
• Basic understanding of reports, dashboards, data management and system integrations.
• Strong analytical and problem-solving skills, especially with data reconciliation.
• Familiarity with nonprofit, housing, or human services data environments.
• Team-oriented with a proactive approach to problem-solving.
• Lived experience reflective of the youth we serve encouraged but not required.

Responsibilities

• Provide day-to-day Salesforce administration support, including user account setup, permissions, and system access.
• Assist in building and maintaining reports and dashboards.
• Support configuration tasks such as custom objects, fields, page layouts, validation rules, and basic automations (Flows).
• Troubleshoot and resolve user issues, escalating complex problems as needed.
• Help document system processes, workflows, integrations, and data reconciliation procedures.
• Maintain data quality through regular audits, deduplication, and data imports/updates.
• Reconcile data between Salesforce and the integrated HMIS system to ensure accuracy, consistency, and completeness across platforms.
• Investigate and resolve data discrepancies between systems in collaboration with the Program Oversight team.

Skills

Salesforce

Data reconciliation

Analytical skills

Team oriented

Education

Bachelor's degree in Information Systems/Business or related field

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Word

Job description

Urban Peak in Denver seeks a Salesforce Support Specialist to manage and enhance our Salesforce platform, ensure data accuracy, and support users while aligning processes with organizational goals. This role collaborates with HMIS integration to maintain data consistency and uphold trauma-informed care principles.

Qualifications include a Bachelor’s degree or equivalent experience, 2 years Salesforce experience, and strong analytical skills.