Impact Analytics & Evaluation Lead

FIVE18 Family Services; Lynchburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

FIVE18 Family Services seeks an Program Data and Reporting Analyst to ensure reliable program data, enabling the Chief Program Officer and leaders to evaluate impact and inform decisions. The role expands the organization’s measurement systems, dashboards, and standardized outcomes.

You will build scalable evaluation infrastructure and present data with hospitality and competence, supporting continuous improvement and consumer feedback integration.

Qualifications

• Bachelor's degree with relevant analytics or evaluation experience.
• Experience in nonprofit or human services preferred.
• Strong data visualization and reporting skills.

Responsibilities

• Build and maintain evaluation outputs, indicators, and processes.
• Analyze quantitative and qualitative data to identify trends.
• Communicate data insights to leadership and staff.
• Develop scalable measurement infrastructure and dashboards.
• Collaborate with program leaders to improve outcomes.

Skills

Data analysis

Dashboards

Evaluation

Reporting

Data quality

Consumer feedback

Education

Bachelor's degree

Tools

Google Workspace

Databases

Dashboard tools

Job description

FIVE18 Family Services seeks an Program Data and Reporting Analyst to ensure reliable program data, enabling the Chief Program Officer and leaders to evaluate impact and inform decisions. The role expands the organization’s measurement systems, dashboards, and standardized outcomes.

You will build scalable evaluation infrastructure and present data with hospitality and competence, supporting continuous improvement and consumer feedback integration.