Immigration Counselor (Multilingual)

Lutheran Community Services Northwest; Vancouver (WA); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Short- and long-term disability

Vacation allowance

Sick leave

Paid holidays

403(b) retirement plan with matching

Employee Assistance Program (EAP)

Student loan forgiveness eligibility

Job summary

Lutheran Community Services NW seeks qualified individuals to support immigration services, counsel clients, and prepare family-based immigration applications. The role requires fluency in English and Spanish and DOJ accreditation as applicable, with office-based duties and community outreach.

The position emphasizes building trust with diverse populations, maintaining organized casework, and collaborating with cross-functional teams to deliver holistic client services in a dynamic, nonprofit

Qualifications

• Requires fluency in English and Spanish (written and spoken).
• 1 year of related experience, specifically with Immigration and the Department of Justice.
• DOJ accreditation may be required depending on program or location requirements.

Responsibilities

• Serve as a representative of the immigration program and agency within the community and relevant organizations.
• Counsel clients with their immigration needs and serve as their legal representative.
• Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification.
• Maintain an ongoing, organized client caseload and detailed case notes.
• Complete continuing education to maintain DOJ accreditation and current knowledge of immigration policy.

Skills

Fluent English

Fluent Spanish

Interpersonal skills

Bilingual communication

Education

HS diploma or equivalent

Tools

Microsoft Office

Job description

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice, and hope. provides immigration counseling and advocacy for clients.

Please note that this position requires demonstrated fluency (written & spoken) in English and Spanish

• Serve as a representative of the immigration program and agency within the community and relevant organizations.
• Counsel clients with their immigration needs and serve as their legal representative.
• Complete family-based immigration applications such as Adjustment of Status, Naturalization, and Family Reunification.
• Maintain an ongoing, organized client caseload.
• Maintain accurate files and detailed case notes.
• Complete continuing education to maintain current knowledge of immigration policy and practice, and to maintain DOJ accreditation.
• Models, encourages direct, professional communication among staff members and facilitates the development of a positive staff support network.
• Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he/she serves.

HOW YOU WILL BE A GREAT FIT:

• 1 year of related experience, specifically with Immigration and the Department of Justice
• HS diploma or equivalent
• Credentials DOJ accreditation may be required depending on individual program or location requirements.
• Demonstrated fluency in English, and Spanish, both spoken and written
• Intermediate mastery of business applications and productivity suites
• Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks in a moderately noisy environment
• Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity
• Moves equipment/materials weighing up to 20 pounds