Immigration Case Specialist

The GEO Group Australia Pty Ltd.; Columbia (SC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Secured Services is seeking a Case Processing Specialist to assist with immigration records management and document preparation under ICE direction. You will ensure accurate case files, data entry, and secure handling of sensitive information, working with federal systems and court records.

The role requires attention to detail, initiative, and the ability to communicate effectively in a fast-paced environment while maintaining confidentiality and compliance with DHS policies.

Qualifications

• Associate’s degree from an accredited institution or one (1) year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor’s degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficient with general PC application software products (Microsoft Office suite).
• Ability to exercise initiative, judgment, and knowledge in the performance of complex, confidential, and sometimes difficult duties.

Responsibilities

• Process cases and perform peripheral activities, immigration records management, and document preparation.
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Accurately enters data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records and supporting materials from multiple databases and other government sources.

Skills

Microsoft Office

Attention to detail

Initiative

Education

Associate’s degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

GEO Secured Services is seeking a Case Processing Specialist to assist with immigration records management and document preparation under ICE direction. You will ensure accurate case files, data entry, and secure handling of sensitive information, working with federal systems and court records.

The role requires attention to detail, initiative, and the ability to communicate effectively in a fast-paced environment while maintaining confidentiality and compliance with DHS policies.