Immigration Case Specialist

SupportFinity™; Baldwin Township (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Group is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. The role operates under ICE field office guidance to ensure accurate, timely handling of case files and data integrity.

The position emphasizes coordinating with EOIR/USCIS, maintaining up-to-date records, and generating status reports. A background in reviewing detention or immigration records and proficiency with Microsoft Office are preferred.

Qualifications

• Associate’s degree from an accredited institution or one year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor’s degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficient with general PC application software products (Microsoft Office suite).
• Ability to exercise initiative, judgment, and knowledge in the performance of complex, confidential, and sometimes difficult duties.

Responsibilities

• Process cases and perform all peripheral activities, immigration records management, and document preparation.
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Accurately enters data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Generate case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
• Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
• Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
• Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file.
• Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.
• Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
• Communicate with all detainees in the detainee’s primary language using translation device/services if needed.
• Provide other logistical and administrative support for ICE personnel as assigned.
• Provide surge support after hours, including expanded breadth and depth of tasks, as required.
• Perform other duties as assigned.

Skills

Microsoft Office

A-files & DHS databases

Interviews experience

Education

Associate’s degree

Bachelor’s degree preferred

Job description

GEO Group is seeking a Case Processing Specialist to support ICE personnel with immigration records management and document preparation. The role operates under ICE field office guidance to ensure accurate, timely handling of case files and data integrity.

The position emphasizes coordinating with EOIR/USCIS, maintaining up-to-date records, and generating status reports. A background in reviewing detention or immigration records and proficiency with Microsoft Office are preferred.