Immigration Case Processing Specialist

The GEO Group Australia Pty Ltd.; Mount Gallows (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

Pet Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Group Australia Pty Ltd. seeks a Case Processing Specialist to assist ICE personnel with immigration records management and document preparation. You will work under the direction of ICE field office personnel and support docket coordination and data entry.

The role requires processing cases, managing files, updating A-files, ensuring accurate data in ICE systems, and coordinating interviews and removals as needed. Strong attention to detail and familiarity with DHS procedures are essential.

Qualifications

• Associate degree or 1 year of related experience required.
• Experience reviewing law enforcement documentation or immigration case files preferred.
• Bachelor’s degree in related discipline is preferred.
• Proficient with Microsoft Office suite.

Responsibilities

• Process cases and perform peripheral activities, immigration records management, and document preparation.
• Prepare, review, and manage case files with accuracy and completeness.
• Ensure A-files and ICE systems reflect updated case status.
• Enter data into ICE systems ensuring compliance with protocols and data integrity.
• Maintain and update electronic and paper files in accordance with privacy laws and DHS policies.
• Gather and organize court records and supporting documents from multiple databases.
• Generate case status reports and monitoring dashboards.
• Coordinate interviews and removals with ICE officers and legal representatives.
• Review paperwork for completeness and accuracy.
• Assist with scheduling of interviews between detainees and ICE/consulates.

Skills

Associate degree

Experience in immigration/detention

Microsoft Office

Interviews in immigration

Judgment and initiative

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

GEO Group Australia Pty Ltd. seeks a Case Processing Specialist to assist ICE personnel with immigration records management and document preparation. You will work under the direction of ICE field office personnel and support docket coordination and data entry.

The role requires processing cases, managing files, updating A-files, ensuring accurate data in ICE systems, and coordinating interviews and removals as needed. Strong attention to detail and familiarity with DHS procedures are essential.