Immigration Case Manager – Bilingual Spanish

BI Incorporated; West Manchester Township (York County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Two weeks of Vacation

56 Hours of Sick Time

15 paid Holidays

Medical, Dental, and Vision coverage

Life insurance (term and whole)

Accidental death and dismemberment

Job summary

BI Incorporated seeks a Case Manager to provide intensive supervision and case management for ISAP participants. You will manage intake, develop service plans, and coordinate with community resources to support participant needs.

The role requires bilingual Spanish, strong communication, and ability to work in a structured, regulatory environment. Local travel and office work are expected.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Two years of customer service or case management experience required.
• Bilingual Spanish required; US citizenship required.

Responsibilities

• Provides case management for ISAP participants from entry to release.
• Develops and maintains case records; supports travel documents.
• Coordinates translation services and connects participants with resources.

Skills

Bilingual Spanish

Verbal and written communication

Attention to detail

Problem solving

Computer skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Electronic monitoring equipment

Job description

BI Incorporated seeks a Case Manager to provide intensive supervision and case management for ISAP participants. You will manage intake, develop service plans, and coordinate with community resources to support participant needs.

The role requires bilingual Spanish, strong communication, and ability to work in a structured, regulatory environment. Local travel and office work are expected.