Immersive Experience Retail & Guest Associate

Meow Wolf; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Gift shop discount

Free admission to Meow Wolf venues

Job summary

Meow Wolf is seeking a Retail & Guest Services Associate to deliver an exceptional visitor experience during the winter season. This hybrid role supports both the Gift Shop and Exhibition Front-of-House, greeting guests, processing sales, and ensuring a welcoming, safe environment.

The position requires 18+ with 1–3 years in customer service or retail. Proficiency with POS systems and a friendly, energetic demeanor are important, along with the ability to work a flexible schedule including

Qualifications

• High school diploma or equivalent is required.
• Minimum 1–3 years of customer service or retail experience.
• Must be 18 years or older.
• Flexibility to work days, evenings, weekends and holidays.
• Strong communication and interpersonal skills.
• Comfortable learning and using POS systems and basic computer software.
• Bilingual or multilingual is a plus.

Responsibilities

• Greet and assist visitors with warmth and professionalism.
• Sell admission tickets and retail merchandise at POS.
• Handle card transactions accurately.
• Share information about exhibits, events and policies.
• Monitor crowds and exhibits for safety and report issues.
• Restock merchandise and conduct inventory counts.
• Support events or 21+ functions with proper safety protocols.

Skills

Customer service

Retail experience

Communication skills

POS systems

Bilingual or multilingual

Flexible schedule

Education

High school diploma or equivalent

Tools

Vend POS

Google Drive

Job description

Meow Wolf is seeking a Retail & Guest Services Associate to deliver an exceptional visitor experience during the winter season. This hybrid role supports both the Gift Shop and Exhibition Front-of-House, greeting guests, processing sales, and ensuring a welcoming, safe environment.

The position requires 18+ with 1–3 years in customer service or retail. Proficiency with POS systems and a friendly, energetic demeanor are important, along with the ability to work a flexible schedule including