Guest Experience & Retail Associate

MW Houston, LLC; Georgia; On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

HSA/HRA/FSA options

401k Retirement Plan

Job summary

Meow Wolf is seeking a part-time Retail & Guest Services Associate to deliver an exceptional guest experience in a hybrid shop and exhibition setting. You will greet visitors, process sales, and assist with tickets while maintaining a welcoming environment.

The role requires strong communication, a flexible schedule, and comfort with POS systems. Join a vibrant team that values creativity, inclusion, and safety in a busy cultural space.

Qualifications

• High school diploma or equivalent.
• 1–3 years of customer service or retail experience.
• 18 years of age or older.
• Flexible schedule including days, evenings, weekends, and holidays.
• Strong communication and interpersonal skills.
• Comfortable learning and using POS systems and basic computer software.
• Ability to remain calm and professional in fast-paced or challenging situations.

Responsibilities

• Greet and assist visitors with warmth, enthusiasm, and professionalism.
• Sell admission tickets and retail merchandise using POS systems.
• Handle card transactions accurately.
• Share information about Meow Wolf’s exhibits, events, and policies.
• Monitor crowds and exhibits to ensure guest and facility safety; report issues as needed.
• Restock merchandise, conduct inventory counts, and maintain product knowledge.
• Support special events or 21+ functions as needed, following proper safety and access protocols.

Skills

Customer service

POS systems

Communication

Flexibility

Teamwork

Education

High school diploma or equivalent

Tools

Vend POS

Google Drive

Job description

Meow Wolf is seeking a part-time Retail & Guest Services Associate to deliver an exceptional guest experience in a hybrid shop and exhibition setting. You will greet visitors, process sales, and assist with tickets while maintaining a welcoming environment.

The role requires strong communication, a flexible schedule, and comfort with POS systems. Join a vibrant team that values creativity, inclusion, and safety in a busy cultural space.