Immersive Escape Room Host

Mission Escape Games Anaheim LLC; Anaheim (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible schedule

Job summary

Mission Escape Games Anaheim LLC in Anaheim, CA, seeks part-time staff to deliver memorable guest experiences in a fast-paced, collaborative environment. The role emphasizes customer service, storytelling, and teamwork, with shifts in late afternoons, evenings, weekends, and short notice.

You will greet guests, handle check-in/out, manage online and phone bookings, run game briefings, and maintain cleanliness.

Qualifications

• Provide an exceptional experience for all guests.
• Greet guests sincerely and manage check-in/out processes.
• Manage the booking process online, via phone, and in-person.
• Perform game introductions and post-game briefings.
• Open and close procedures and maintain cleanliness.

Responsibilities

• Provide an exceptional experience for all customers.
• Monitor all games effectively.
• Greet guests sincerely - past, present, and future.
• Effectively complete the check-in/out process.
• Manage the booking process, online, via phone, and in-person.
• Perform game introductions, and provide post-game briefings.
• Perform opening and closing procedures
• Maintain ongoing cleanliness to ensure a clean and inviting environment for guests throughout the whole facility.
• Understand all game progressions and be able to successfully reset games. Attention to detail is a MUST.
• Be able to repair/replace game items when necessary.
• Must be flexible in scheduling and available late afternoons, nights, weekends and on short notice.
• Ability to work well in a team.
• Possess great listening skills and take constructive feedback.

Skills

Customer service

Teamwork

Communication

Listening skills

Adaptability

Attention to detail

Tools

Photoshop

Illustrator

After Effects

Premiere

Job description

Mission Escape Games Anaheim LLC in Anaheim, CA, seeks part-time staff to deliver memorable guest experiences in a fast-paced, collaborative environment. The role emphasizes customer service, storytelling, and teamwork, with shifts in late afternoons, evenings, weekends, and short notice.

You will greet guests, handle check-in/out, manage online and phone bookings, run game briefings, and maintain cleanliness.