Escape Room Experience Lead — Nights & Weekends

Mission Escape Games Anaheim LLC; Anaheim (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible schedule

Job summary

Mission Escape Games Anaheim LLC is seeking part-time staff to deliver memorable entertainment experiences at our Anaheim, CA location. You will greet guests, manage bookings, run game briefings, and help with opening/closing procedures while keeping the facility clean and inviting.

Flexibility for late afternoons, nights, weekends, and short-notice shifts is essential. Service-minded team players will monitor games, assist with check-in/out, and handle basic repair/replacements of game items as

Qualifications

• Must be flexible in scheduling, including late afternoons, nights, weekends, and short notice.
• Attention to detail is required to ensure accurate game setup, check-in/out, and customer interactions.

Responsibilities

• Provide an exceptional experience for all customers.
• Monitor all games effectively.
• Greet guests sincerely - past, present, and future.
• Effectively complete the check-in/out process.
• Manage the booking process, online, via phone, and in-person.
• Perform game introductions, and provide post-game briefings.
• Perform opening and closing procedures
• Maintain ongoing cleanliness to ensure a clean and inviting environment for guests.
• Understand all game progressions and be able to successfully reset games.
• Be able to repair/replace game items when necessary.
• Must be flexible in scheduling and available late afternoons, nights, weekends and on short notice.
• Ability to work well in a team.
• Possess great listening skills and take constructive feedback.

Skills

Customer service

Teamwork

Communication

Listening skills

Attention to detail

Tools

Photoshop

Illustrator

After Effects

Premiere

Job description

Mission Escape Games Anaheim LLC is seeking part-time staff to deliver memorable entertainment experiences at our Anaheim, CA location. You will greet guests, manage bookings, run game briefings, and help with opening/closing procedures while keeping the facility clean and inviting.

Flexibility for late afternoons, nights, weekends, and short-notice shifts is essential. Service-minded team players will monitor games, assist with check-in/out, and handle basic repair/replacements of game items as