Immediate CSR | Rep Entry Level | Work From Home

AIL; Pittsburgh (Allegheny County); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

100% Remote Work

Weekly pay

Performance-based bonuses

Comprehensive training & mentorship

Leadership development & career growth

Company-paid life insurance

Union representation where applicable

Job summary

Globe Life AO is seeking Remote Client Success Specialists to deliver outstanding service while helping members understand and enroll in life, accident, and supplemental health insurance. You’ll onboard members, educate on options, and provide ongoing support from a home-based setup across the United States.

Qualified leads are provided, training and mentorship are offered, and there are growth opportunities within a supportive, performance-driven environment with weekly pay and bonuses.

Qualifications

• Excellent communicators with strong interpersonal skills.
• Customer-focused and passionate about helping others.
• Self-motivated, dependable, and organized.
• Problem-solving abilities and goal-oriented mindset.
• Comfortable working independently in a remote environment.

Responsibilities

• Welcome and onboard new members through virtual Zoom and phone appointments.
• Connect with qualified members who have requested benefit information.
• Educate clients on life, accident, and supplemental health insurance options.
• Assess client needs and recommend personalized benefit solutions.
• Answer client questions and provide ongoing customer support.
• Conduct policy reviews and assist with beneficiary updates.
• Maintain accurate records while following company and state compliance standards.
• Participate in weekly coaching, mentorship, and leadership development.

Skills

Communication

Customer service

Self-motivated

Organized

Problem solving

Tools

Zoom

CRM systems

Job description

Immediate CSR - Rep Entry Level - Work From Home

Company:Globe Life AO
Location:100% Remote (United States)
Job Type:Full-Time | Flexible Schedule | Training & Mentorship Provided

Build Relationships. Help Families. Grow Your Career.

Are you looking for a work-from-home career where you can help people, build valuable professional skills, and enjoy unlimited growth potential?

Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping veterans, labor union members, credit union members, associations, and their families understand and enroll in valuable life, accident, and supplemental health insurance benefits.

Whether you're starting your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, or sales, we'll provide thetraining, mentorship, licensing guidance, and supportneeded to help you succeed.

Why You'll Love This Opportunity

• 100% Remote Work

• Qualified Leads Provided – No Cold Calling

• Weekly Pay + Performance-Based Bonuses

• No Experience Required

• Comprehensive Training & Mentorship

• Leadership Development & Career Advancement

About Globe Life AO

For more than70 years, Globe Life AO has proudly served working families by providing trusted life, accident, and supplemental health insurance solutions.

Our company is built on integrity, exceptional customer service, and developing leaders from within. We invest in our people through ongoing coaching, mentorship, and professional development.

Our Mission

Protect Every Child. Serve All Working People.

What You'll Do

As aRemote Client Success Specialist, you'll build long-term relationships with members while providing outstanding service throughout their experience.

Responsibilities include:

• Welcome and onboard new members through virtual Zoom and phone appointments.

• Connect with qualified members who have requested benefit information.

• Educate clients on life, accident, and supplemental health insurance options.

• Assess client needs and recommend personalized benefit solutions.

• Answer client questions and provide ongoing customer support.

• Conduct policy reviews and assist with beneficiary updates.

• Maintain accurate records while following company and state compliance standards.

• Participate in weekly coaching, mentorship, and leadership development.

Why Join Globe Life AO?

100% Work From Home

Work remotely anywhere in the United States.

Weekly Pay + Unlimited Income Potential

Earn weekly income through uncapped commissions, bonuses, renewals, and long-term residual income opportunities.

Flexible Schedule

Create a work schedule that supports your personal goals and work-life balance.

Qualified Warm Leads

No cold calling. Focus on helping members who have already requested information.

Comprehensive Training

Receive:

• Virtual onboarding

• Licensing guidance

• One-on-one coaching

• Weekly mentorship

• Ongoing professional development

Career Advancement

Advance into leadership and management opportunities based on performance—not tenure.

Benefits

• Health Insurance Reimbursement

• Company-Paid Life Insurance

• Leadership Development Programs

• Residual Income Opportunities

• Career Advancement

• OPEIU Local 277 Union Representation (where applicable)

Recognition & Incentives

Top performers may qualify for:

• Leadership conferences

• Company-sponsored incentive trips

• Performance bonuses

• Recognition awards

• Professional development opportunities

Who We're Looking For

We're seeking individuals who are:

• Excellent communicators with strong interpersonal skills.

• Customer-focused and passionate about helping others.

• Self-motivated, dependable, and organized.

• Goal-oriented with excellent problem-solving abilities.

• Comfortable working independently in a remote environment.

• Proficient with computers, Zoom, CRM systems, and virtual communication tools.

• Eligible to obtain any required state insurance license.

Experience in customer service, client success, customer support, retail, hospitality, healthcare, banking, education, military, administration, insurance, call centers, or sales is welcomed—but not required.

Why Globe Life AO?

• 70+ yearsserving working families.

• Backed by the strength and stability ofGlobe Life.

• A culture built on integrity, mentorship, collaboration, and promoting from within.

• Clear pathways into leadership and long-term career growth.

• A rewarding opportunity to help families while building your own future.

Interview Process

All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.