IMAX Guest Experience Specialist

Jordan; Lokerville (MA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Free movies

Popcorn and soda

Great benefits

Job summary

Jordan's Furniture is hiring a guest-focused team member to greet guests, answer questions, and sell tickets and concessions with a POS system. You will handle cash, maintain clean concessions areas, and help create a fun, welcoming theater experience for every guest.

Must be at least 16, available nights, weekends, and holidays; strong communication and interpersonal skills are essential to thrive in a fast-paced environment.

Qualifications

• Must be at least 16 years of age.
• Positive, upbeat demeanor and a passion for guest service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience handling cash or working in customer service preferred.
• Ability to stand for extended periods of time.
• Must be available to work nights, weekends, and holidays.

Responsibilities

• Greet guests with enthusiasm and provide exceptional customer service.
• Answer questions regarding movies, ratings, showtimes, and theater amenities.
• Sell movie tickets and concessions using ticketing and point-of-sale systems.
• Handle cash and credit card transactions accurately.
• Serve food, beverages, popcorn, and other concession items.
• Collect tickets and distribute 3D glasses when applicable.
• Maintain the cleanliness and presentation of the theater, lobby, and concession areas.
• Help create a fun, welcoming experience for every guest.

Skills

Customer service

Cash handling

Communication

Night shifts

Weekends

Holiday work

Tools

Ticketing system

Concession POS

Job description

Jordan's Furniture is hiring a guest-focused team member to greet guests, answer questions, and sell tickets and concessions with a POS system. You will handle cash, maintain clean concessions areas, and help create a fun, welcoming theater experience for every guest.

Must be at least 16, available nights, weekends, and holidays; strong communication and interpersonal skills are essential to thrive in a fast-paced environment.