IMAX Guest Experience Associate

Jordan's Furniture; Natick (MA); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Free movies

Popcorn and soda on shift

Career growth opportunities

Job summary

Jordan's Furniture in Natick, MA is seeking a guest-focused team member for our IMAX theater. You will deliver friendly service, answer questions, and process tickets and concessions in a fast-paced environment.

The role requires energy, reliability, and a positive attitude to create a welcoming guest experience. We offer a schedule that includes days, nights, weekends, and holidays, with benefits that support employees and families.

Qualifications

• When assisting guests, provide courteous, knowledgeable service.
• Handle cash and POS transactions accurately and efficiently.
• Engage guests to answer questions about movies, showtimes, and amenities.

Responsibilities

• Greet guests with enthusiasm and provide exceptional customer service.
• Answer questions regarding movies, ratings, showtimes, and theater amenities.
• Greet guests and sell movie tickets and concessions using POS systems.
• Handle cash and card transactions accurately; serve concessions.
• Collect tickets and distribute 3D glasses when applicable.
• Maintain cleanliness of theater, lobby, and concession areas.
• Help create a fun, welcoming experience for every guest.

Skills

Customer service

Cash handling

Communication

Teamwork

Multitasking

Guest engagement

Availability

Job description

Jordan's Furniture in Natick, MA is seeking a guest-focused team member for our IMAX theater. You will deliver friendly service, answer questions, and process tickets and concessions in a fast-paced environment.

The role requires energy, reliability, and a positive attitude to create a welcoming guest experience. We offer a schedule that includes days, nights, weekends, and holidays, with benefits that support employees and families.