Floor Staff

1000CAN IMAX Corp CAN; Sacramento (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Free movie passes for you and your fam

Located in the heart of Sacramento

All you can consume popcorn and soda

Flexible work environment

Job summary

IMAX, Sacramento's premier theater, is hiring Floor Staff to welcome guests and ensure a smooth experience from lobby to auditorium. You will operate the POS system, help with tickets and concessions, keep lobbies and theaters clean, and assist with announcements and customer service during shows.

Availability on nights and weekends is required. We offer free movie passes, all-you-can-consume popcorn and soda, and a flexible work environment in the heart of Sacramento.

Qualifications

• Availability on nights and weekends.
• Previous customer service experience is an asset, but not mandatory.
• Demonstrate the ability to interact with the public in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Knowing and operating the POS system to sell tickets and concessions to guests.
• Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required.
• Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows.
• Additional responsibilities as required.

Skills

Customer service

People skills

Tools

POS system

Job description

Be Part of the IMAX Experience.

For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world's biggest screens. Our mission is to power awe-inspiring experiences for audiences around the world.

Our people make everything we do possible. We're curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you'll collaborate with purpose in an environment that values innovation, diverse perspectives, and learning at every stage.

We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging courageous thinking, we push the limits of imagination and create experiences that redefine what's possible. Careers here are shaped with intention, achievements are shared, and people always come first.

With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to The IMAX Experience.

Come explore IMAX and create what inspires.

Ignite your future with IMAX.

About the Role:

As a member of the Floor Staff team at the IMAX® Theater in Sacramento, you'll be responsible for ensuring the best possible guest experience from the moment people enter the theatre to after they leave. You'll be welcoming guests to the IMAX® Theater, controlling the traffic flow in the lobby and auditorium, cleaning the lobby, auditorium, and concessions stand and taking/selling tickets or working in the concessions stand.

What You'll Do:

• Knowing and operating the POS system to sell tickets and concessions to guests
• Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required
• Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows
• Additional responsibilities as required

What You'll Need:

• Availability on nights and weekends
• Previous customer service experience is an asset, but not mandatory

Nice to Have:

• Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner
• Follow safe workplace practices in a fast-paced environment
• Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managers

Perks of the job:

• Free movie passes for you and your family
• Located in the heart of Sacramento
• All you can consume popcorn and soda
• Flexible work environment
• Pay rate starting at $16.90 USD per hour, rates may vary and will be determined on an individual basis

Position Status:

New Role

This job posting reflects a current vacancy within the organization. The position is active, approved, and intended to be filled as part of our staffing needs.

Hiring Range:

$16.90 (per hour) Placement within this range depends on a candidate's experience, skills, internal equity, and regional market factors. Eligible roles may also receive additional non-discretionary compensation such as shift premiums or overtime pay.

At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

In accordance with Ontario's pay transparency requirements, candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable).

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.