IMAX Guest Experience Floor Staff

IMAX; Indiana; On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Free movie passes

Free parking

Lifetime supply of popcorn

Flexible work environment

Pay rate starting at $11.00 USD per h

$11.50 per hour with liquor license

Job summary

IMAX Theater at the Indiana State Museum in Indiana is seeking Floor Staff to deliver the best guest experience from entry to exit. You will welcome guests, manage lobby traffic, and assist with tickets and concessions.

The role requires availability on nights and weekends, and previous customer service is a plus. Perks include free movie passes, free parking, lifetime popcorn, and a flexible work environment. Pay starts at $11.00 per hour, with a $11.50 rate for those with a liquor license.

Qualifications

• Availability on nights and weekends.
• Previous customer service experience is an asset, but not mandatory.
• Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner.
• Follow safe workplace practices in a fast-paced environment.
• Use critical thinking/problem solving skills to resolve customer issues.

Responsibilities

• Knowing and operating the POS system to sell tickets and concessions to guests.
• Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required.
• Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows.
• Additional responsibilities as required.

Skills

POS system operation

Customer service

Guest interaction

Time management

Job description

IMAX Theater at the Indiana State Museum in Indiana is seeking Floor Staff to deliver the best guest experience from entry to exit. You will welcome guests, manage lobby traffic, and assist with tickets and concessions.

The role requires availability on nights and weekends, and previous customer service is a plus. Perks include free movie passes, free parking, lifetime popcorn, and a flexible work environment. Pay starts at $11.00 per hour, with a $11.50 rate for those with a liquor license.