IMAX Theater Guest Experience Associate

Jordans; Reading (MA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Free movies

Popcorn & soda

Career growth

Great benefits

Team atmosphere

Job summary

Jordan's Furniture in Reading, MA is seeking energetic guest services team members to join the IMAX experience. Greet guests, answer questions about movies, showtimes, and amenities, and sell tickets and concessions.

The schedule varies with days, nights, weekends and holidays. Enjoy free movies and snacks while on shift, plus a supportive team culture, strong benefits, and opportunities for growth.

Qualifications

• Must be at least 16 years of age.
• Positive, upbeat demeanor and a passion for guest service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience handling cash or working in customer service preferred.
• Ability to stand for extended periods of time.
• Must be available to work nights, weekends, and holidays.

Responsibilities

• Greet guests with enthusiasm and provide exceptional customer service.
• Answer questions regarding movies, ratings, showtimes, and theater amenities.
• Sell movie tickets and concessions using ticketing and point-of-sale systems.
• Handle cash and credit card transactions accurately.
• Serve food, beverages, popcorn, and other concession items.
• Collect tickets and distribute 3D glasses when applicable.
• Maintain the cleanliness and presentation of the theater, lobby, and concession areas.
• Help create a fun, welcoming experience for every guest.

Skills

Guest service

Cash handling

Communication

Multitasking

POS systems

Tools

Ticketing systems

POS systems

Job description

Jordan's Furniture in Reading, MA is seeking energetic guest services team members to join the IMAX experience. Greet guests, answer questions about movies, showtimes, and amenities, and sell tickets and concessions.

The schedule varies with days, nights, weekends and holidays. Enjoy free movies and snacks while on shift, plus a supportive team culture, strong benefits, and opportunities for growth.