IMAP Training Manager — Multi-Agency Incident Ops

Iteris; Raleigh (NC); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Incentive-based yearly bonus

401(k) with immediate matching

Paid Time Off (PTO)

Medical coverage

Life insurance

Education assistance

Job summary

Iteris is seeking a Full-Time NCDOT Incident Management Assistance Patrol (IMAP) Training Manager in Raleigh, NC to work on-site and support IMAP training initiatives. You will lead the IMAP Training Program, manage curriculum and training materials, coordinate multi-agency events, and oversee 3 IMAP Trainers to ensure safety and efficiency in incident response.

The role requires an associate degree with extensive training experience and readiness to travel for assessments.

Qualifications

• Associate degree or equivalent with extensive training experience.
• Experience in traffic operations, incident management, and emergency response.
• Ability to develop training curricula and materials delivered by staff.

Responsibilities

• Lead IMAP Training program for initial and recurring training, testing and certification.
• Direct the IMAP Field Training Guide covering incident command and field safety.
• Oversee multi-agency training events and standardize procedures.
• Track responder competency and maintain training records.
• Utilize the Raleigh training track for high-stress drills and exercises.
• Provide operational guidance and TIM best practices to teams.
• Review and update TIM SOPs, guidelines, and response plans.
• Support IMAP incidents and major events with training and guidance.
• Maintain training logs and support TIM content for meetings and publications.

Skills

Training program development

Curriculum development

Project coordination

Interagency coordination

Travel readiness

Education

Associate degree or equivalent qualifications

Tools

Microsoft Word

Microsoft Excel

Job description

Iteris is seeking a Full-Time NCDOT Incident Management Assistance Patrol (IMAP) Training Manager in Raleigh, NC to work on-site and support IMAP training initiatives. You will lead the IMAP Training Program, manage curriculum and training materials, coordinate multi-agency events, and oversee 3 IMAP Trainers to ensure safety and efficiency in incident response.

The role requires an associate degree with extensive training experience and readiness to travel for assessments.