Imaging Technician

Boulder County, CO; Colorado; On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Pension contributions

Vacation accruals

PSLF eligibility

Job summary

Boulder County Human Services Department is hiring an Imaging & Content Management Technician to handle high-volume processing of critical documents for multiple programs. The role emphasizes accuracy, compliance, and timely access to case files for eligibility, auditing, and operations.

Expected to work in Boulder, CO, Monday–Friday, 8:00am–4:30pm, with occasional Longmont duties. FLSA non-exempt; includes strong benefits and PSLF eligibility for qualifying staff.

Qualifications

• Minimum of a high school diploma.
• Four years of office experience required.
• Notary certification or ability to obtain shortly after hire.
• Strong attention to detail in high-volume processing.

Responsibilities

• Process 4,000–5,000 pages weekly in a fast-paced environment.
• Ensure case files are complete, compliant, and accessible for eligibility and audits.
• Maintain accurate indexing with timely turnaround within 24–72 hours.

Skills

Attention to detail

High-volume processing

Independent decision-making

Technical aptitude

Notary certification

Education

High school diploma

Job description

Imaging & Content Management Technician

Boulder county Human Services Department is seeking to hire an Imaging & Content Management Technician. The Imaging & Content Management Technician is responsible for the accurate, timely, and high-volume processing of critical documents that support all Boulder County Housing & Human Services programs. This role ensures that case files are complete, compliant, and readily accessible for eligibility, auditing, and program operations.

This position requires strong technical aptitude, the ability to work quickly and accurately under pressure, independent decision-making, and comfort with repetitive, detail-heavy tasks. The ideal candidate thrives in a structured, fast-paced environment and consistently meets daily production expectations.

This is a full time, benefited position that will work Monday Through Friday 8:00am - 4:30pm in office in Boulder, CO with occasional Longmont, CO office duties. Under Fair Labor Standards Act (FLSA) guidelines this position is non-exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $52,488.00 - $57,736.00 annually

Tentative Hiring Timeline:

• Phone Screening: Week of September 14th
• First Round Interviews: Week of September 21st
• Second Round Interviews: Week of September 28th
• Reference Check: Week of September 28th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Education & Experience

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• A high school diploma

AND

• Four years of office experience

Additional related education may count toward required experience.

Background check

• A job offer is contingent on passing a background investigation

Special Requirements

• Weekly Throughput: 4,000–5,000 pages.
• Accuracy: 95–99% indexing accuracy; low rescan/error rate.
• Turnaround: Documents must be processed within 24–72 hours depending on priority.
• Environment: High-volume, fast-paced, compliance-driven, often repetitive, with strict deadlines.
• Ensures timely eligibility decisions for essential public services such as Medicaid, SNAP, TANF, CCAP, Housing, and Child Welfare.
• Reduces compliance and audit risk across all HHS programs.
• Supports consistent, accurate, accessible digital records for staff, clients, and oversight agencies.
• Enhances efficiency across multiple divisions by maintaining standardized document workflows.

Knowledge, skills, and abilities

• Prior imaging, document management, or compliance-focused work.
• Experience in high-volume operational environments.
• Technical comfort with multi-system workflows and document indexing.
• Notary certification (or ability to obtain shortly after hire).

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.