Digital Records Specialist – Imaging & Content

Boulder County; Boulder (CO); On-site; USD 52,000 - 58,000; Full time

Job summary

Boulder County is seeking an Imaging & Content Management Technician in Boulder, CO to process high-volume documents supporting Housing & Human Services programs. The role ensures case files are complete, compliant, and accessible for eligibility, auditing, and operations.

Work hours are Monday–Friday, 8:00am–4:30pm in-office with occasional Longmont duties. Non-exempt, full-time position with strong benefits including vacation accruals and PSLF eligibility.

Qualifications

• Experience with imaging workflows and indexing in a fast-paced environment.
• Strong document management and compliance focus with high accuracy.
• Notary certification or ability to obtain shortly after hire.

Responsibilities

• Provide professional, courteous service to internal staff and external partners.
• Receive, prepare, scan, index, validate, and quality-check documents across formats.
• Meet daily imaging production of 800–1,000 pages with high accuracy.
• Complete detailed data entry across numerous document types and indexing categories.
• Identify and correct imaging errors through quality control processes.
• Troubleshoot scanners, imaging equipment, computers, and software.
• Research and verify information to properly categorize documents.
• Maintain audit-ready digital files meeting federal, state, and HHS standards.
• Support notary needs as required.
• Collaborate with team to refine procedures, improve workflow, and resolve issues.
• Work independently for long periods with consistent accuracy and productivity.
• Perform related work; may be reassigned during emergencies.

Skills

Imaging workflow

Document management

Notary certification

High-volume production

Attention to detail

Education

High school diploma

4 years office experience

Job description

Boulder County is seeking an Imaging & Content Management Technician in Boulder, CO to process high-volume documents supporting Housing & Human Services programs. The role ensures case files are complete, compliant, and accessible for eligibility, auditing, and operations.

Work hours are Monday–Friday, 8:00am–4:30pm in-office with occasional Longmont duties. Non-exempt, full-time position with strong benefits including vacation accruals and PSLF eligibility.