Imaging Systems Support Engineer - Remote & Travel-Ready

CSR Biotech; Champaign (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

All business travel expenses covered

Extensive technical training

Career growth opportunities

Job summary

CSR Biotech, located in Champaign, Illinois, is seeking a Technical Support Engineer to provide remote and on-field support for life sciences instruments. The role involves installation, maintenance, and troubleshooting of CSR instrumentation, requiring a strong technical background and problem-solving skills.

Candidates should have at least 3 years of experience in a relevant field, preferably involving microscopy. With frequent travel expected, this position offers a competitive benefits package and the opportunity for significant impact within a fast-growing company in the life sciences imaging market.

Qualifications

• At least 3 years of field service and technical support experience in life sciences.
• Hands-on experience with microscopy equipment and related instruments is preferred.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Provide remote and on-field support for customers.
• Install, maintain, and repair CSR instruments on-site.
• Investigate and resolve technical issues to ensure customer satisfaction.

Skills

Field service and technical support experience

Troubleshooting

Communication skills in English

Problem-solving abilities

Experience with microscopes and related instruments

Education

Microsystems, Mechanical Engineering, Bioengineering, Electrical Engineering or Microscopy Optics

Tools

Microscopy equipment

Job description

CSR Biotech, located in Champaign, Illinois, is seeking a Technical Support Engineer to provide remote and on-field support for life sciences instruments. The role involves installation, maintenance, and troubleshooting of CSR instrumentation, requiring a strong technical background and problem-solving skills.

Candidates should have at least 3 years of experience in a relevant field, preferably involving microscopy. With frequent travel expected, this position offers a competitive benefits package and the opportunity for significant impact within a fast-growing company in the life sciences imaging market.