Imaging Services Scheduling Coordinator

Pullman Regional Hospital; Pullman (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Health Savings

Paid Leave Time

Employer Paid Life Insurance and Long-

Term Disability

Retirement with Employer Matching

Voluntary Benefits: Life Insurance, CI

Disability and EAP Resources

Job summary

Pullman Regional Hospital is seeking an Imaging Services Administrative Assistant to coordinate patient radiology appointments and communicate with patients and clinicians. In this role, you will manage scheduling across systems, input data accurately, answer inquiries, verify insurance, and support the imaging team to ensure timely, high-quality patient care.

This position requires a high school diploma, familiarity with medical terminology, and strong multitasking and problem-solving

Qualifications

• High school diploma or equivalent.
• Proficiency in medical terminology.
• Familiarity with scheduling software and utilizing multiple systems.
• Problem-solving skills.
• Ability to multitask.

Responsibilities

• Schedule radiology appointments for patients based on availability and type of procedure needed.
• Confirm appointments with patients and provide necessary preparation instructions.
• Answer phone calls and emails from patients and healthcare providers regarding scheduling inquiries.
• Input patient information and appointment details accurately into scheduling system.
• Follow up with patients to reschedule missed appointments or make changes as needed.
• Communicate effectively with radiologists, technologists, and other staff members to ensure smooth scheduling process.
• Verify insurance coverage when required for procedures.
• Collaborate with other departments to ensure timely completion of diagnostic imaging studies.
• Provide excellent customer service to patients and address any concerns or issues promptly and professionally.

Skills

Medical terminology

Multitasking

Problem solving

Tools

Scheduling software

Job description

Pullman Regional Hospital is seeking an Imaging Services Administrative Assistant to coordinate patient radiology appointments and communicate with patients and clinicians. In this role, you will manage scheduling across systems, input data accurately, answer inquiries, verify insurance, and support the imaging team to ensure timely, high-quality patient care.

This position requires a high school diploma, familiarity with medical terminology, and strong multitasking and problem-solving