Administrative Assistant

Pullman Regional Hospital; Pullman (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Health Savings

Paid Leave Time

Employer Paid Life Insurance and Long-

Term Disability

Retirement with Employer Matching

Voluntary Benefits: Life Insurance, CI

Disability and EAP Resources

Job summary

Pullman Regional Hospital is seeking an Imaging Services Administrative Assistant to coordinate patient radiology appointments and communicate with patients and clinicians. In this role, you will manage scheduling across systems, input data accurately, answer inquiries, verify insurance, and support the imaging team to ensure timely, high-quality patient care.

This position requires a high school diploma, familiarity with medical terminology, and strong multitasking and problem-solving

Qualifications

• High school diploma or equivalent.
• Proficiency in medical terminology.
• Familiarity with scheduling software and utilizing multiple systems.
• Problem-solving skills.
• Ability to multitask.

Responsibilities

• Schedule radiology appointments for patients based on availability and type of procedure needed.
• Confirm appointments with patients and provide necessary preparation instructions.
• Answer phone calls and emails from patients and healthcare providers regarding scheduling inquiries.
• Input patient information and appointment details accurately into scheduling system.
• Follow up with patients to reschedule missed appointments or make changes as needed.
• Communicate effectively with radiologists, technologists, and other staff members to ensure smooth scheduling process.
• Verify insurance coverage when required for procedures.
• Collaborate with other departments to ensure timely completion of diagnostic imaging studies.
• Provide excellent customer service to patients and address any concerns or issues promptly and professionally.

Skills

Medical terminology

Multitasking

Problem solving

Tools

Scheduling software

Job description

however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title: Imaging Services Administrative Assistant

Work Schedule for this Position: Four 10-hour week day shifts, typically 8am - 6:30pm or similar. Specific days can be discussed.

About the Team:

Pullman Regional Hospital stands out as a first-rate healthcare provider in the picturesque Palouse region, offering a Level III trauma center and a wide range of imaging services accredited by the American College of Radiology. Located in the scenic rolling hills of eastern Washington, and in close proximity to esteemed educational institutions like Washington State University and the University of Idaho, the hospital prides itself on its 26-bed critical access facility and the gold standard quality in all imaging modalities.

Company Statement:

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview:

In this administrative role within the Imaging Department, effective planning and prioritization is crucial to coordinate patient appointments and procedures seamlessly. Information gathering involves accurately inputting data working with various computer systems, while decision-making is guided by departmental leadership. Clear communication is key, from handling incoming calls and updating physician contacts to informing patients promptly about any changes in their schedules. By executing these tasks efficiently, the workflow within the department can operate smoothly, ensuring high-quality patient care.

A Day in the Life:

• Schedule radiology appointments for patients based on availability and type of procedure needed.
• Confirm appointments with patients and provide necessary preparation instructions.
• Answer phone calls and emails from patients and healthcare providers regarding scheduling inquiries.
• Input patient information and appointment details accurately into scheduling system.
• Follow up with patients to reschedule missed appointments or make changes as needed.
• Communicate effectively with radiologists, technologists, and other staff members to ensure smooth scheduling process.
• Verify insurance coverage when required for procedures.
• Collaborate with other departments to ensure timely completion of diagnostic imaging studies.
• Provide excellent customer service to patients and address any concerns or issues promptly and professionally.

About You!

This Job is For You if You Have:

• High school diploma or equivalent.
• Proficiency in medical terminology.
• Familiarity with scheduling software and utilizing multiple systems.
• Problem-solving skills.
• Ability to multitask.

Company Perks:

Our employees are our most important asset and that’s reflected in our benefits.Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
• Employer Paid Life Insurance and Long-Term Disability
• Retirement with Employer Matching Contributions
• Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability
• Services Discount and EAP Resources

A Few More Important Points:

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Pullman Regional Hospital

Pullman Regional Hospital is an acute care hospital dedicated to the well-being and comfort of our patients.

Pullman Regional Hospital is a cutting-edge acute care facility in Pullman, Washington, offering comprehensive medical services with a strong commitment to patient comfort and satisfaction.

Hospitals and Health Care

Company size 501–1,000 employees

Company type Nonprofit

Total funding $50K Grant

Momentum

Team growth

Momentum 6% in 12 mo

372 employees on LinkedIn

Aug 22 May 26

Employee experience

What it’s like inside

3.7

33 reviews

67% would recommend

Culture & values

Culture & values 3.9

Work-life balance

Work-life balance 3.7

Career opportunities

Career opportunities 3.7

Compensation & benefits 3.7

Capital

Funding history

Grant - Avista foundation$50K

Apr 2025

Footprint

Where they work

Headquarters Pullman, WA

835 SE Bishop Blvd, Pullman, WA 99163, US

Apply For This Role

Company Pullman Regional Hospital

Location Pullman, Washington, United States