Imaging Services Scheduling Coordinator

Onslow Memorial Hospital Inc; Jacksonville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Onslow Memorial Hospital Inc. seeks a customer‑focused Front Desk/Registration Clerk to greet patients, verify insurance, and schedule radiology exams (X-ray, CT, Nuclear Medicine, Ultrasound, MRI, interventional) with accuracy and courtesy. Applicants should have 1–3 years in a radiology setting, strong data entry, and a high school diploma.

Medical Office Technology experience is a plus. The role emphasizes patient intake, pre-registration, pre-certification, and adherence to HIPAA policies in

Qualifications

• Greet all customers and answer telephones in a courteous, professional manner.
• Verify insurance information and collect any monies due at time of service.
• Register patients accurately and efficiently; handle pre-registration and pre-certification with insurance companies.
• Prefer 1–3 years of radiology department experience; strong data entry and organizational skills.
• Graduate of Medical Office Technology or equivalent is preferred.

Responsibilities

• Schedule Radiology exams (X-ray, CT, Nuclear Medicine, Ultrasound, MRI, interventional procedures) and ensure proper pre-registration.
• Maintain patient flow and provide cooperative service to internal and external customers.
• Adhere to HIPAA, Privacy Policy, and other regulatory requirements.
• Support coworkers in a team environment and uphold Code of Conduct.

Skills

Customer service

Communication

Team player

Data entry

Medical office terminology

Education

High school diploma

Medical Office Technology (preferred)

Job description

Greet all customers. Answer telephones, transfer calls appropriately and take accurate messages. Maintain patient flow. Provide cooperative and courteous service to all customers, both internal and external. Adhere to the Code of Conduct at all times. Register patients accurately and efficiently, verify insurance, scan all pertinent information needed (HIPAA, Privacy Policy, insurance cards, etc.), and collect any monies due at time of service. Support co-workers in a team environment. Responsible for proper scheduling of Radiology exams to include X-ray, CT, Nuclear Medicine, Ultrasound, MRI and interventional procedures, for proper pre-registration of scheduled exams and for accurate pre-certification with insurance companies. Exercises professional judgement in performance of services and maintains a demeanor complimentary to medical ethics.Education/Certification:High school graduateExperience:Preferably a minimum 1-3 year experience in a radiology department. Must possess excellent communication and organizational skills; be team oriented and able to get along with others with a positive and outgoing attitude; have general computer knowledge and data entry skills. Graduate of Medical Office Technology and/or equivalent combination of experience and training preferred as well as experience with a Registration Department (Patient Access) or knowledge of registration functions preferred.