Surgical Coordinator

The Planet Group; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Planet Group is seeking a Scheduling Coordinator in Boston to manage surgical and radiology scheduling, pre-op to follow-up, and related documentation. You will coordinate with patients, physicians, and staff to ensure timely, accurate information and efficient care delivery.

Responsibilities include maintaining the daily modality schedule, updating the Radiology Information System, and handling front desk coverage as needed. Strong organization and communication are essential to succeed.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to pay close attention to details.
• Requires the ability to read and write in English.
• Knowledge of insurance and billing processes preferred.
• Knowledge of EHR (Meditech/Athena/Epic) preferred.

Responsibilities

• Coordinate surgical procedures, pre-operative, and follow-up appointments.
• Secure and enter patient testing information in the system.
• Produce and maintain weekly surgical log and schedules.
• Identify scheduling barriers and implement solutions to improve scheduling.
• Interact with patients, physicians, and staff across clinics and partner facilities.
• Assist with front desk office coverage as needed.
• Sort and distribute mail and paperwork as applicable.
• Prepare and mail procedure preps to patients.

Skills

Organizational skills

Multitasking

Communication skills

Attention to detail

English literacy

Job description

Coordinates and schedules surgical procedures, pre-operative, and follow-up appointments.

Secures all pertinent patient testing information.

Produces and maintains weekly surgical log.

Identifies scheduling barriers and implements solutions to improve scheduling.

Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information.

Assist with front desk office coverage as needed.

Sorts and distributes incoming and outgoing mail as applicable.

Responsible for ensuring procedure preps are mailed to patients.

Efficiently works assigned scheduling work queue to meet established productivity, service and volume goals

Plans the daily schedule of the assigned modality ahead of time, in accordance with department scheduling policy and procedures. Follows managerial direction to maximize utilization of the assigned modality to prevent scheduling conflicts and meet the needs of the in-patients, out-patients and referring clinician and hospital floors/units.

Obtains and enters out-patient demographic information and procedure data, including patient diagnosis and reason for test as well as the appropriate exam, into the Radiology Information System and Hospital Medical Record. Disseminates patient information and department request forms to appropriate departments and patient care areas.

Reviews the Department Request forms for the upcoming days to ensure every scheduled appointment has the appropriate request, complete with clinical information, patient demographics and clinician signatures to ensure data accuracy.

Provides the necessary paperwork to the designated radiologist, two or more days in advance of the appointment, for protocol preparation.

Assists department with emergency re-scheduling due to equipment down or other events.

Assists with incoming calls, add on-cases, and answers questions as appropriate.

Maintains records and files, as needed.

Prepares reports relative to daily schedules, as needed.

Other duties and responsibilities as assigned

Knowledge:

Strong organizational and multitasking abilities.

Knowledge of insurance and billing processes preferred.

Knowledge of, EHR (Meditech/Athena/Epic) preferred.

Requires the ability to read and write in English.

Excellent communication and interpersonal skills necessary to obtain and exchange factual information, and maintain positive working relationships.

Ability to pay close attention to details