Imaging Services Coordinator - Patient Care & Scheduling

Mass Lung & Allergy, PC; Leominster (MA); On-site; USD 52,000 - 66,000; Full time

Job summary

Mass Lung & Allergy, PC in Leominster, MA seeks a Diagnostic Imaging Coordinator to manage imaging test scheduling across multiple offices and coordinate patient referrals and authorizations. You will play a key role in patient communication and collaboration with clinic staff to ensure smooth operations.

The role requires strong communication, problem-solving, and confidentiality aligned with HIPAA, with preferred bilingual English/Spanish skills and electrical medical records experience.

Qualifications

• Excellent communication and problem-solving skills.
• Basic to intermediate computer and phone skills.
• Ability to multi-task in a fast-paced environment.
• Bilingual English/Spanish preferred.
• HIPAA confidentiality and professionalism required.
• Valid driver’s license and ability to travel.
• Electronic Medical Records experience preferred.

Responsibilities

• Schedule radiology, pulmonary function, and other imaging tests for Leominster, Marlborough, and Concord office providers (CT, MRI, PET/CT, Echo, Nuclear Stress, Pulmonary Function testing).
• Obtain prior authorization and/or referrals for all testing as needed.
• Facilitate requests for lab work required for specific testing.
• Contact patients to discuss testing appointments and provide instructions (e.g., medication instructions, directions).
• Assist with scheduling follow-up appointments after testing.
• Provide patients with support and guidance as needed.
• Attend staff and medical meetings as required.
• Support successful implementation of EHR/EPM.
• Perform additional duties assigned by the Manager in support of quality assurance and improvement.

Skills

Communication skills

Computer skills

Multi-tasking

Cultural competence

HIPAA confidentiality

Bilingual English/Spanish

Driver's license

Education

High school diploma

Tools

EMR systems

Job description

Mass Lung & Allergy, PC in Leominster, MA seeks a Diagnostic Imaging Coordinator to manage imaging test scheduling across multiple offices and coordinate patient referrals and authorizations. You will play a key role in patient communication and collaboration with clinic staff to ensure smooth operations.

The role requires strong communication, problem-solving, and confidentiality aligned with HIPAA, with preferred bilingual English/Spanish skills and electrical medical records experience.