Imaging Scheduler & Patient Care Coordinator

Ccpdocs; Springfield, Northern (MA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Cardiology Consultants of Philadelphia (CCP) is seeking a full-time Clinical Coordinator for our Springfield, PA office to optimize imaging scheduling and coordinate patient care. Responsibilities include maximizing capacity, reviewing schedules, and ensuring appointments align with insurance and physician orders.

The role requires medical office experience, familiarity with insurance plans, strong organization and communication, and proficiency with computers; EMR experience is a plus.

Qualifications

• Experience in a medical office setting.
• Knowledge of different insurance plans.
• Ability to multitask and stay organized.
• Proficient with computers.
• Experience with an EMR system is a plus.
• Must be well-spoken, friendly, and outgoing.

Responsibilities

• Perform daily scheduling optimization to maximize imaging capacity and ensure orders are scheduled correctly based on insurance and physician orders.
• Review future schedules to free up slots and maximize arrivals for current schedules.
• Review admin hold reports to ensure orders have a scheduled appointment or scheduling outreach documented.
• Learn clinical and clerical imaging process details to assist patients throughout scheduling and scanning.
• Assess and resolve/escalate patient issues that delay studies.
• Send interval reminders to patients prior to appointments to ensure preparation and reduce no-shows.
• Improve arrival rates for imaging schedules by handling cancellations or rescheduling and offering alternatives.
• Understand insurance prior authorization processes and provide additional duties as required by site volume.

Skills

Multitasking

Organization

Communication

Computer literacy

Tools

EMR systems

Job description

Cardiology Consultants of Philadelphia (CCP) is seeking a full-time Clinical Coordinator for our Springfield, PA office to optimize imaging scheduling and coordinate patient care. Responsibilities include maximizing capacity, reviewing schedules, and ensuring appointments align with insurance and physician orders.

The role requires medical office experience, familiarity with insurance plans, strong organization and communication, and proficiency with computers; EMR experience is a plus.