Imaging Services Coordinator: Liaison & Process Improvement

Brown University Health; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health seeks an Imaging Service Coordinator to support the imaging department and radiologists with essential administrative tasks, enhancing efficiency, accuracy, and safety. The role serves as the liaison between radiologists and ordering providers to ensure timely STAT outpatient imaging and clear communication of actionable findings.

Responsibilities include reviewing exams post-protocol updates, approving add-on studies, coordinating with IT, and handling interdepartmental

Qualifications

• Associate’s degree preferred.
• Two or more years of administrative healthcare experience or related required.
• Prior experience with Epic strongly preferred.

Responsibilities

• Track, report, and communicate radiologic findings to ordering providers.
• Review exams after protocol updates and obtain new orders or prior authorizations as needed.
• Approve add-on imaging studies using predefined criteria by subspecialty sections.
• Relay technical IT issues to the radiology team as directed by radiologists.
• Support radiologists with interdepartmental communication and document messages.
• Triage Reading Room calls and route to the correct extension.
• Pre-screen and confirm appointments and communicate conflicts to modality lead.
• Review imaging templates for accuracy and check modality schedules for conflicts.

Skills

Administrative healthcare experience

Communication

Organizational skills

Education

Associate’s degree

Tools

Epic

Job description

Brown University Health seeks an Imaging Service Coordinator to support the imaging department and radiologists with essential administrative tasks, enhancing efficiency, accuracy, and safety. The role serves as the liaison between radiologists and ordering providers to ensure timely STAT outpatient imaging and clear communication of actionable findings.

Responsibilities include reviewing exams post-protocol updates, approving add-on studies, coordinating with IT, and handling interdepartmental