Imaging Service Coordinator

Brown University Health; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health seeks an Imaging Service Coordinator to support the imaging department and radiologists with essential administrative tasks, enhancing efficiency, accuracy, and safety. The role serves as the liaison between radiologists and ordering providers to ensure timely STAT outpatient imaging and clear communication of actionable findings.

Responsibilities include reviewing exams post-protocol updates, approving add-on studies, coordinating with IT, and handling interdepartmental

Qualifications

• Associate’s degree preferred.
• Two or more years of administrative healthcare experience or related required.
• Prior experience with Epic strongly preferred.

Responsibilities

• Track, report, and communicate radiologic findings to ordering providers.
• Review exams after protocol updates and obtain new orders or prior authorizations as needed.
• Approve add-on imaging studies using predefined criteria by subspecialty sections.
• Relay technical IT issues to the radiology team as directed by radiologists.
• Support radiologists with interdepartmental communication and document messages.
• Triage Reading Room calls and route to the correct extension.
• Pre-screen and confirm appointments and communicate conflicts to modality lead.
• Review imaging templates for accuracy and check modality schedules for conflicts.

Skills

Administrative healthcare experience

Communication

Organizational skills

Education

Associate’s degree

Tools

Epic

Job description

SUMMARY

The Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This position acts as the liaison between radiologists and ordering providers, ensures STAT outpatient imaging exams are scheduled timely without barriers and closed loop communication of actionable findings. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Responsible for tracking, reporting, and communicating radiologic findings meeting criteria and recommendations to ordering providers Daily review of exams changed due to protocol updates and obtain new order and prior authorization as needed Responsible for approving add-on imaging studies using predetermined criteria as specified by the respective subspecialty sections Relay technical issues to IT as directed by Radiologists Support Radiologists with interdepartmental and external communication, coordinating dialogue between providers, retrieval of necessary documents for report addendums, and other administrative tasks Triage Reading Room phone calls; transfer calls to the appropriate extension, and document and distribute messages to and from Radiologists Pre-screen and confirm appointments for exams as needed and communicate conflicts/contraindications to the modality lead/manager Review and ensure accuracy of imaging templates Review modality schedules for conflicts Performs other duties as assigned

MINIMUM QUALIFICATIONS

EDUCATION: Associate’s degree preferred EXPERIENCE: Two or more years of administrative healthcare experience or related required Prior experience with Epic strongly preferred SUPERVISORY RESPONSIBILITY: None

Pay Range

$19.03-$31.39

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

M-Friday 930a-6p

Work Shift

Day

Daily Hours

8 hours

Driving Required

No