Imaging Service Coordinator

Lifespan; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health seeks an Imaging Service Coordinator to support the imaging department and radiologists with essential administrative tasks. You will help ensure timely scheduling of STAT outpatient imaging exams and maintain closed-loop communication of findings.

Role requires 2+ years in healthcare administration; Epic experience is strongly preferred. This on-site position at Rhode Island Hospital in Providence offers a structured work schedule and competitive pay for dedicated

Qualifications

• Associate's degree preferred; healthcare admin experience required.
• Minimum two years of administrative healthcare experience.
• Experience with Epic is strongly preferred.

Responsibilities

• Support imaging department and radiologists with administrative tasks to increase efficiency and safety.
• Track, report, and communicate radiologic findings to ordering providers.
• Review exams changed by protocol updates and obtain new orders and prior authorization as needed.
• Approve add-on imaging studies using predetermined criteria per subspecialty sections.
• Relay technical issues to IT as directed by Radiologists.
• Coordinate dialogue between providers and retrieve documents for report addendums.

Skills

Administrative experience

Communication

Attention to detail

Education

Associate's degree preferred

Tools

Epic Systems

Job description

SUMMARY

The Imaging Service Coordinator (ISC) supports the imaging department and radiologists with administrative tasks to increase departmental efficiency, accuracy, and safety. This position acts as the liaison between radiologists and ordering providers, ensures STAT outpatient imaging exams are scheduled timely without barriers and closed loop communication of actionable findings.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.
• Responsible for tracking, reporting, and communicating radiologic findings meeting criteria and recommendations to ordering providers
• Daily review of exams changed due to protocol updates and obtain new order and prior authorization as needed
• Responsible for approving add-on imaging studies using predetermined criteria as specified by the respective subspecialty sections
• Relay technical issues to IT as directed by Radiologists
• Support Radiologists with interdepartmental and external communication, coordinating dialogue between providers, retrieval of necessary documents for report addendums, and other administrative tasks
• Triage Reading Room phone calls; transfer calls to the appropriate extension, and document and distribute messages to and from Radiologists
• Pre-screen and confirm appointments for exams as needed and communicate conflicts/contraindications to the modality lead/manager
• Review and ensure accuracy of imaging templates
• Review modality schedules for conflicts
• Performs other duties as assigned

MINIMUM QUALIFICATIONS

• EDUCATION: Associate's degree preferred
• EXPERIENCE: Two or more years of administrative healthcare experience or related required
• Prior experience with Epic strongly preferred
• SUPERVISORY RESPONSIBILITY: None

Pay Range

$19.03-$31.39

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

M-Friday 930a-6p

Work Shift

Day

Daily Hours

8 hours

Driving Required

No