Imaging Services Coordinator, Day Shift, Radiology

adventisthealthcare; Rockville (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Employee Parking

Medical coverage for employees and if/

Retirement plan

Paid Time Off

Employee Assistance Program (EAP)

Job summary

Shady Grove Medical Center is seeking an experienced Imaging Services Coordinator to support our imaging department's workflow and patient access. You will coordinate scheduling, verify demographics and insurance, and secure pre-authorizations for imaging studies, ensuring timely availability of prior exams and reports for accurate PET interpretation.

Responsibilities include proactively reviewing upcoming exams, acting as the office contact for demographics and clinical requirements, and

Qualifications

• 2+ years' experience in Imaging or related roles such as support/marketing with CPT/ICD-9 knowledge.
• Bachelor's degree preferred; imaging-related degree desired but not required.
• Familiarity with CPT codes, ICD-9 codes and medical terminology to facilitate processes.

Responsibilities

• Coordinate with Centralized Scheduling, confirming appointments and collecting demographic/insurance data.
• Obtain pre-authorizations for physician orders as required by insurance carriers.
• Review scheduled exams in advance and be the liaison for demographics, history, and clinical requirements.
• Communicate with physicians and staff regarding pre-certification, referrals and authorization status.
• Resolve issues related to denials, rescheduling, or peer-to-peer reviews with the ordering physician.

Skills

Imaging experience

Prior Authorization

Customer support

Medical terminology

Education

Bachelor's degree preferred

Imaging degree desirable

Job description

Shady Grove Medical Center

Shady Grove Medical Center seeks to hire an experienced Imaging Services Coordinator who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As an imaging Services Coordinator you will:

• Coordinate with Centralized Scheduling, confirming appointments, gathering demographic and insurance data and completing the insurance pre-certification process.
• Ensure the timely and proper collection of prior exams and reports needed for proper PET interpretation and comparison.
• Proactively review all scheduled exams in advance and serves as the Physician Office contact to resolve outstanding issues related to demographics, patient history, clinical requirements, diagnosis, etc.
• Obtains pre-authorizations for Physician Orders for diagnostic testing or procedure as required by the patient's insurance carrier.
• Communicate with physician/clinical staff on reimbursement issues and/or pre-certification requirements by the patient's insurance carriers.
• Communicate with Insurance Authorization Coordinators the need for updated referrals
• Communicate with front office manager and staff in the case of denials that will require rescheduling and/or peer-to-peer review by the ordering physician.
• Communicate as necessary and in a timely fashion with front office, centralized scheduling and imaging center staff with regards to the status of pending authorizations.
• Identify process gaps and closes the loop
• Build relationships with Physicians
• Promote AHC OP imaging to primary referrals.

Qualifications include:

• High school or GED required
• 2+ years' experience working as in Imaging , or experience in a customer support and/or marketing role, or experience obtaining Prior Authorization / Precertification, and knowledge of, CPT code, ICD-9 code, and medical terminology to facilitate and assist with the process.
• Bachelor's Degree preferred. Imaging degree desirable, however, we will consider Business, Marketing, or Healthcare Management.
• Knowledge of imaging exams and protocols
• Valid Driver's License
• Ability to travel and visit physician offices

Work Schedule:

Employment Type: Full-time

Hours per Week: 40 hrs/week

Typical Daily Schedule: 7 :00 AM-3:30 PM Monday through Friday

Shift Type: Day / Evening / Night / Rotating

Holiday Requirements: Required/ Rotating / follow company holiday calendar

Pay Range:

$21.55 - $28.87 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accept