Imaging Services Administrative Specialist

US-Department-of-Veterans-Affair; Omaha (NE); On-site; USD 42,000 - 68,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) within Imaging Service at the Department of Veterans Affairs supports patient care by coordinating appointments, collecting demographics and insurance information, and processing patients efficiently using advanced access principles.

The role requires proficiency with electronic health records, strong customer service, and the ability to communicate clearly with patients and clinical staff; accuracy and confidentiality are essential.

Qualifications

• Experience using patient management or scheduling systems is beneficial.
• Ability to enter and retrieve patient information accurately in EHRs.
• Strong oral and written communication and customer service skills.

Responsibilities

• Coordinate and schedule patient appointments in imaging services.
• Collect and update demographic and insurance information.
• Provide courteous, professional assistance to patients and staff.

Skills

Operate computerized systems

Medical terminology

Appointment scheduling

Independent work

Clear communication

Customer service

Education

High school diploma or GED

Tools

Electronic Health Records

Job description

The Advanced Medical Support Assistant (AMSA) within Imaging Service at the Department of Veterans Affairs supports patient care by coordinating appointments, collecting demographics and insurance information, and processing patients efficiently using advanced access principles.

The role requires proficiency with electronic health records, strong customer service, and the ability to communicate clearly with patients and clinical staff; accuracy and confidentiality are essential.