Imaging Scheduling & Care Coordination Specialist

U.S. Department of Veterans Affairs; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) at the James A. Haley VA Medical Center in Tampa, Florida, provides expert administrative support for the Diagnostic Imaging Service within an interdisciplinary team.

Candidates must meet basic requirements including U.S. citizenship, high school education, and English proficiency, with qualifications spanning scheduling, terminology, and patient service. This role is on-site with standard weekdays and occasional evenings/weekends.

Qualifications

• United States citizenship required.
• Education: high school diploma or equivalent.
• English language proficiency required.
• GS-6 requires one year of experience at GS-5 level.
• Advanced knowledge of medical terminology for clinical communication.
• Scheduling medical appointments in a clinical setting.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and/or consults.
• Ensure referrals to Community for Care meet criteria.
• Coordinate imaging orders and educate patients on policy and procedure.
• Collaborate in an interdisciplinary coordinated care delivery model within Imaging Service.
• Enter imaging data into the EMR and maintain daily schedules.
• Communicate with physicians, supervisors, leads and staff to facilitate care.

Skills

Medical terminology

Scheduling

Communication

Customer service

Team collaboration

Data entry

Interdisciplinary coordination

Education

High school diploma

GED equivalency

Official college transcript

Tools

Electronic health records

Scheduling systems

Report generation

Job description

The Advanced Medical Support Assistant (AMSA) at the James A. Haley VA Medical Center in Tampa, Florida, provides expert administrative support for the Diagnostic Imaging Service within an interdisciplinary team.

Candidates must meet basic requirements including U.S. citizenship, high school education, and English proficiency, with qualifications spanning scheduling, terminology, and patient service. This role is on-site with standard weekdays and occasional evenings/weekends.