Imaging Service Engineer 3

Sodexo; Cleveland (OH); Hybrid; USD 77,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo is seeking a skilled healthcare technology technician in Cleveland to maintain and advance diagnostic imaging and radiation equipment. You will ensure regulatory compliance, provide expert troubleshooting, and mentor colleagues while collaborating with clinical teams to enhance patient care and workflow.

The role emphasizes independent work with opportunities to lead cybersecurity efforts and contribute to safety initiatives, audits, and fiscal stewardship within a dynamic healthcare

Qualifications

• Associate or Bachelor’s degree in a related field or equivalent experience.
• 5–7 years related healthcare technology experience.
• 0–3 years of management experience.

Responsibilities

• Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.
• Ensure regulatory compliance and support safety initiatives, documentation, and audit readiness.
• Provide expert technical guidance and mentorship to staff and foster professional development.
• Collaborate with clinical teams to identify and resolve technology-related issues impacting patient care and workflow.
• Lead or contribute to cybersecurity efforts including risk assessment, incident response, strategy implementation, and HIPAA/Joint Commission compliance.

Skills

Regulatory compliance

Equipment maintenance

Troubleshooting

Cybersecurity readiness

Education

Associate degree

Bachelor’s degree

Tools

Diagnostic imaging hardware

Job description

About the job

Take on a vital role in maintaining and advancing cutting‑edge medical technology that directly supports patient care and clinical excellence. You will leverage your technical expertise and problem‑solving skills to ensure equipment reliability, regulatory compliance, and cybersecurity readiness while collaborating closely with clinical teams and mentoring colleagues.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $55.74 - $72.13

What’s in it for you

• Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.
• Ensure compliance with regulatory standards and support safety initiatives, documentation, and audit readiness.
• Provide expert technical guidance and mentorship to staff, fostering professional development and consistent performance.
• Collaborate with clinical teams to identify and resolve technology‑related issues impacting patient care and workflow.
• Lead or contribute to cybersecurity efforts including risk assessment, incident response, strategy implementation, and compliance with HIPAA and Joint Commission.
• Manage operational and fiscal responsibilities, including purchasing, resource planning, customer relations, and support of business development activities.

What you’ll bring

• Financial acumen to manage complex healthcare technology operations and drive results.
• Excellent communication skills and a customer‑focused approach to build relationships across diverse teams and stakeholders.
• Proven problem‑solving skills and flexibility to adapt in a fast‑paced, regulated environment.
• Deep knowledge of regulatory compliance with experience leading audits, remediation, and staff development.

Requirements

• Education Requirement: Associate degree or bachelor’s degree or equivalent experience
• Management Experience: 0-3 years
• Related Experience: 5-7 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.