Field Service Engineer (Imaging)

Symmetrio; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public Holidays)

Mileage Reimbursement

Job summary

A leading outpatient radiology organization is seeking Field Service Engineers to troubleshoot, install, and maintain MRI, CT, and digital X-ray systems. This full-time role includes responsibilities such as performing preventative maintenance and maintaining documentation. Candidates should have 3-5 years of experience, a relevant degree, and communication skills. Various locations are available, and relocation assistance is offered.

Qualifications

• 3-5 years of field service experience with MRI, CT, and/or digital X-ray systems.
• Proficiency with service documentation, computer systems, and mobile tools.
• Willingness to travel domestically and respond to on-call service needs.

Responsibilities

• Troubleshoot, install, maintain, and repair MRI, CT, and digital X-ray systems.
• Perform preventative maintenance and functional inspections to ensure optimal system performance.
• Maintain accurate service documentation and records in compliance with company policies.
• Build and maintain strong relationships with site staff through excellent communication.

Skills

Field service experience with MRI, CT, and/or digital X-ray systems

Troubleshooting skills

Customer-focused mindset

Strong communication skills

Education

Bachelor's degree in electronics, biomedical engineering, or computer science

Job description

Overview

Engineering Practice Leader | IT Innovator | Recruitment Strategist — Symmetrio is seeking multiple Field Service Engineers on behalf of a growing outpatient radiology organization. This is a full-time position based in Phoenix, AZ, Orlando, FL, or Aurora, CO. Relocation assistance is available for the right candidate. The salary range is $90,000-$120,000, depending on experience.

Responsibilities

• Troubleshoot, install, maintain, and repair MRI, CT, and digital X-ray systems.
• Perform preventative maintenance and functional inspections to ensure optimal system performance.
• Maintain accurate service documentation and records in compliance with company policies.
• Build and maintain strong relationships with site staff through excellent communication and follow-up.
• Serve as a technical resource to peers and system operators, providing guidance on equipment performance and usage.
• Collaborate with manufacturer representatives and clinical teams to resolve technical issues.
• Participate in training programs to expand technical expertise and maintain OEM or industry certifications.
• Support on-call coverage on a rotating basis, including occasional evenings or weekends.

Requirements

• 3-5 years of field service experience with MRI, CT, and/or digital X-ray systems; Siemens or GE OEM training is highly desirable.
• Bachelor's degree in electronics, biomedical engineering, computer science, or related discipline (or equivalent technical/military training).
• Strong troubleshooting skills across electrical, mechanical, and networking components.
• Proven ability to work independently in clinical environments.
• Customer-focused mindset with strong communication skills.
• Ability to lift and carry up to 50 lbs and work in both standing and seated positions for extended periods.
• Proficiency with service documentation, computer systems, and mobile tools.
• Willingness to travel domestically and respond to on-call service needs.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Mileage Reimbursement

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industry

• Medical Equipment Manufacturing