Imaging Service Engineer 1

Sodexo; Cleveland (OH); Hybrid; USD 49,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and Welln

401(k) Plan with Matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking a hands-on medical equipment technician to support patient care by ensuring equipment operates safely, accurately, and efficiently. You will repair, calibrate, and maintain devices while collaborating with clinical staff in a fast-paced healthcare setting.

Ideal candidates bring experience with medical equipment maintenance, strong time management, and a customer-focused approach to deliver reliable service and uphold safety standards across clinical environments.

Qualifications

• Hands-on repair, calibration and maintenance of medical equipment.
• Strong time management to coordinate service operations.
• Customer-focused communication with clinical staff and team members.

Responsibilities

• Inspect, troubleshoot, repair, calibrate, and maintain medical equipment to ensure reliable patient care across clinical settings.
• Perform routine inspections and preventative maintenance to minimize downtime and maintain compliance.
• Uphold regulatory standards and promote a safety-first environment, supporting audits and remediation efforts.
• Maintain accurate service records, analyze data trends, and drive continuous improvement initiatives.
• Collaborate with clinical staff to resolve technical issues and ensure high levels of customer satisfaction.
• Mentor and train team members to enhance technical skills and overall service quality.

Skills

Medical equipment repair

Calibration

Preventative maintenance

Time management

Customer service

Education

High school diploma / GED

Associate degree or higher

Job description

About the job

Play a hands-on role in supporting patient care by ensuring medical equipment operates safely, accurately, and efficiently. Whether you're early in your career or growing into a leadership position, you'll contribute to essential healthcare operations, solve real-time technical challenges, and support a mission-driven environment where every repair makes a difference.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $35.72 - $46.22

What’s in it for you

• Inspect, troubleshoot, repair, calibrate, and maintain medical equipment to ensure reliable patient care across clinical settings.


• Perform routine inspections and preventative maintenance to minimize downtime and maintain compliance.


• Uphold regulatory standards and promote a safety-first environment, supporting audits and remediation efforts.


• Maintain accurate service records, analyze data trends, and drive continuous improvement initiatives.


• Collaborate with clinical staff to resolve technical issues and ensure high levels of customer satisfaction.


• Mentor and train team members to enhance technical skills and overall service quality.

What you’ll bring

• Technical skills and hands-on experience with medical equipment repair, calibration, and preventative maintenance.


• Excellent time management and organizational skills to prioritize tasks and coordinate service operations efficiently.


• A customer-focused mindset with the skillset to communicate effectively and build trust with clinical staff and team members.


• Problem-solving resourcefulness and the skills to develop practical solutions in fast-paced, real-time environments.


• A collaborative spirit and willingness to mentor or be mentored, supporting continuous learning and team development.

Requirements

• Education Requirement: High school diploma/GED or associate degree or bachelor’s degree or equivalent experience


• Management Experience: 0-3 years


• Related Experience: 3-7 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs


• 401(k) Plan with Matching Contributions


• Paid Time Off and Company Holidays


• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.