Imaging Scheduling & Patient Care Specialist

U.S. Department of Veterans Affairs

Saint Cloud (MN)

In loco

USD 38.000 - 62.000

Tempo pieno

36 ore fa

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Descrizione del lavoro

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant in the Imaging department at the St. Cloud VA Health Care System. The role supports scheduling, patient check-in, and medical records management for Veterans on site.

Responsibilities include coordinating imaging appointments, using EHR and MS Office tools, and assisting Veterans with information and referrals. Work schedule is Monday–Friday, 8:00 am–4:30 pm with no telework option.

Competenze

Basic requirements include U.S. citizenship and a high school diploma or equivalent.
Knowledge of medical terminology to assist in patient care.
Ability to operate office automation equipment and software to support patient care.
Ability to schedule appointments and manage clinical scheduling workflows.

Mansioni

Schedule imaging appointments and manage no-shows per scheduling guidelines.
Enter and verify information in the EHR and related systems.
Maintain and protect medical records in line with HIPAA regulations.
Assist Veterans with release of information forms and documentation accuracy.
Provide clear directions and guidance to Veterans and staff in person or by phone.
Respond to inquiries via Secure Messaging, VEText, letters, or telephone.