Clinical Coordinator

Cardiology Consultants of Philadelphia; Springfield Township (Delaware County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Medical insurance

Vision insurance

Dental insurance

401k

Profit sharing

Long-term disability

Paid time off

Paid holidays

Job summary

Cardiology Consultants of Philadelphia (CCP) in Springfield, PA is hiring a full-time Clinical Coordinator to optimize imaging schedules, coordinate patient care, and manage administrative tasks in a busy medical office.

The role requires experience in a medical office, knowledge of insurance plans, and strong computer skills. The company offers a $500 sign-on bonus and a comprehensive benefits package including medical, vision, dental, 401k, and PTO.

Qualifications

• Experience in a medical office setting
• Knowledge of different insurance plans
• Ability to multitask and stay organized
• Proficient with computers; EMR system experience a plus

Responsibilities

• Perform daily scheduling optimization to maximize imaging schedule capacity and ensure insurance approval and physician orders.
• Review future schedules to increase appointment capacity and reduce no-shows.
• Review admin hold reports to ensure orders have appointments or scheduling outreach documented.
• Understand clinical and clerical imaging processes to assist patients during scheduling and scanning.
• Assess and resolve patient issues that delay studies.
• Send interval reminders to patients to ensure preparation and avoid no-shows.
• Handle cancellations/reschedules and propose alternatives to maximize arrivals.
• Understand insurance prior authorization processes and perform site duties as needed.

Job description

Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.
CCP specializes in providing comprehensive cardiology care and currently has over 30 locations throughout the Philadelphia region. We are currently hiring for a full-time Clinical Coordinator to work at our Springfield, PA office.
Please note this role is entitled to a $500.00 sign-on bonus.*

Responsibilities

• Perform daily scheduling optimization protocols to ensure imaging schedules are at the highest capacity level possible at all times and imaging orders are scheduled correctly based on insurance approval and physician ordering.
• Frequent review of future schedules for opportunities to bump up appointments in order to free up future slots and ensure highest capacity of arrivals for current schedules as possible.
• Daily review of admin hold reports to ensure all orders have a corresponding appointment scheduled or scheduling outreach documentation to patients.
• Develop a thorough understanding of both clinical and clerical imaging process details, preparations and testing overview to become a resource for patients throughout the scheduling and scanning process.
• Assess and resolve/escalate patient issues that would delay studies
• Complete interval reminders to patients prior to appointment to ensure preparation compliance and prevent no shows.
• Improve the arrival rates for imaging schedules by handling all cancellation or rescheduling requests and offering alternatives to our patients to guarantee arrival including:
• Maintain an understanding of the insurance prior authorization process
• Additional duties as required based on the site's volume and structure

Requirements

• Must have experience in a medical office setting
• Must have knowledge of different insurance plans
• Must have the ability to multitask and be organized
• Computer knowledge is a must
• Experience with an EMR system is a plus
• Must be well-spoken, friendly, and outgoing

Benefits

Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, generous PTO, and paid holiday time.

• If you are hired, and assuming your employment is in good standing, you will receive the sign-on bonus. The bonus will be paid to you no later than 30 days following your start date. In the event that you voluntarily terminate your employment or the Company terminates your employment for cause within 6 months of your date of hire, you will be required to repay the full amount of your sign-on bonus.