Imaging & Referrals Coordinator

Complete Health; Pell City (AL); On-site; USD 25,000 - 26,000; Full time

Job summary

Complete Health is seeking a Referral Coordinator with Imaging Skills in Pell City, AL. The role involves coordinating referrals and processing imaging orders, communicating with patients and providers, and entering orders into the EMR system.

You will maintain logs, support staff education on processes, and ensure timely, high-quality patient care while adapting to fluctuating workloads and regulatory guidelines. This position is on-site with standard clinic hours.

Qualifications

• Must have a High School Diploma or equivalent.
• Minimum of two years of related clinical experience with referral processes and imaging order handling.
• Ability to address sensitive issues confidentially and follow confidentiality policy.
• Ability to follow detailed written and verbal instructions.
• Excellent organizational, communication, and multitasking skills.
• Ability to prioritize tasks, work independently, and support a team-oriented environment.
• Computer proficiency in electronic health record systems and ADP (or similar systems).
• Commitment to patient-centered care and departmental efficiency.

Responsibilities

• Coordinate and follow up on referrals for specialties or diagnostics.
• Enter, verify, and manage imaging orders in accordance with provider instructions and department protocols.
• Communicate effectively with patients, providers, and internal teams, providing all necessary information.
• Maintain logs of all referrals and imaging orders; track and record reports in the EMR as received.
• Work with outside agencies to help patients access alternate resources when appropriate.
• Attend meetings with physicians and staff; assist in educating clinic staff on referral and imaging processes.
• File, copy, and fax referral and imaging authorizations as required.
• Demonstrate time management and the ability to work under stressful conditions with an even temperament.
• Establish harmonious working relationships with employees, patients, and the public.
• Clock in and out daily, including lunch breaks.
• Complete other duties assigned by management.
• Demonstrate flexibility to cover both referral and imaging orders during high-volume periods.
• Adhere to departmental policies and workflows across markets.

Skills

Communication

Multitasking

Organization

Attention to detail

Time management

EHR systems

ADP

Education

High School Diploma or equivalent

Tools

EHR

ADP

Job description

Complete Health is seeking a Referral Coordinator with Imaging Skills in Pell City, AL. The role involves coordinating referrals and processing imaging orders, communicating with patients and providers, and entering orders into the EMR system.

You will maintain logs, support staff education on processes, and ensure timely, high-quality patient care while adapting to fluctuating workloads and regulatory guidelines. This position is on-site with standard clinic hours.