Imaging Record Specialist

UPMC; Harrisburg (Dauphin County); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

UPMC in Harrisburg is seeking a Film/File Coordinator for the Radiology Department. The role involves performing file room and PACS duties, maintaining confidentiality, and providing excellent service to patients and staff.

You will work with referring physicians and their staff, manage film/digitization tasks, and support quality assurance initiatives. The position requires strong communication skills, reliability, and familiarity with PACS systems.

Qualifications

• Clear and effective written and verbal communication.
• Ability to interact with patients, staff, physicians, and families.
• Maintain confidentiality and comply with policy requirements.

Responsabilités

• Perform file room and PACS duties for Radiology.
• Interact professionally with patients, staff, and referring physicians.
• Monitor supplies and participate in quality improvement projects.
• Maintain knowledge of computer systems used in Radiology.
• Hang and digitize films for PACS interpretation and prepare CDs/films for sign out or mailing.
• Answer and route telephone calls and manage messages.
• Ensure proper film jacket maintenance and secure information handling.

Connaissances

Communication skills

Customer service

Confidentiality

PACS knowledge

Outils

PACS system

Description du poste

Perform file room/related PACS duties for Radiology Department. Demonstrate good patient, hospital staff, and referring physician customer service. Promote the mission and vision of the Department of Radiology and UPMC.

Responsibilities:

• Perform additional duties and responsibilities as required.
• This position requires written and verbal communications (both one-on-one and telephone) skills. Will be in contact with the entire hospital staff, referring physicians and their office staffs, patients and family members on a daily basis.
• Exhibit a positive and professional image through interaction with patients, physicians, supervisors, coworkers and peers.
• Comply with all Radiology and Institutional policies.
• Monitor and secure supplies for the division and demonstrate and awareness of appropriate resource management.
• Participate in any Quality Assurance or Performance Improvement projects as assigned.
• Demonstrate competency for Film/File Coordinator coverage in reading room.
• Assist Diagnostic modality with document scanning into PACS.
• Hang films and /or digitize old exams into PACS for interpretation.
• Deliver and pick up films from the appropriate areas.
• Prepare CDs/films for sign out or to be mailed.
• Monitoring PACS unread list for any necessary comparison correlation.
• Perform any required film file jacket maintenance as needed.
• Must maintain a high degree of confidentiality.
• Answer, redirect telephone calls and take messages.
• Maintain a working knowledge of all necessary computer systems.