Imaging Patient Access & Scheduling Specialist

Sarasota Memorial Hospital; Augusta (ME); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Dental and vision plans

Tuition reimbursement

Paid time off and leave policies

Job summary

MaineGeneral Health is seeking a patient access representative for the Imaging Department in Augusta, ME. This full-time role focuses on gathering patient information, explaining processes, and coordinating with staff to ensure accurate registration and billing data.

The position emphasizes strong customer service, communication, and basic insurance knowledge, with a base pay range and benefits as part of a comprehensive rewards package.

Qualifications

• Extensive customer service experience.
• Excellent communication skills and computer literacy are required.
• 1 year of patient registration, scheduling or other clerical/customer service in a medical office preferred.
• Ability to keyboard accurately and quickly.
• Basic insurance knowledge preferred.

Responsibilities

• Meets with patient or patient’s caregiver to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with unit staff and other personnel to exchange information and determine placement.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Ensures that all demographic, billing, and clinical information is entered in the registration system with timeliness and accuracy.

Skills

Extensive customer service experience

Excellent communication skills

Computer literacy

1 year patient registration/clerical

Keyboarding speed

Basic insurance knowledge

Job description

MaineGeneral Health is seeking a patient access representative for the Imaging Department in Augusta, ME. This full-time role focuses on gathering patient information, explaining processes, and coordinating with staff to ensure accurate registration and billing data.

The position emphasizes strong customer service, communication, and basic insurance knowledge, with a base pay range and benefits as part of a comprehensive rewards package.